S
Skillcase
Academic Operations Manager
Skills
Process Improvement
9 days ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹600,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
15 October 2026
What they need
Roles and Responsibilities
- Manage academic operations, ensuring seamless service delivery to students.
- Oversee customer engagement and experience, driving satisfaction through effective communication and issue resolution.
- Develop and implement process improvements to enhance operational efficiency and productivity.
- Collaborate with cross-functional teams to resolve complex issues and optimize service management processes.
- Provide exceptional customer service by responding promptly to student inquiries and concerns.
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