Academic Program Coordinator

The Academic Coordinator coordinates the administration of academic programs offered at Narayana Business School in a manner that serves the best interest of students, maintains the highest standards of academic integrity in accordance with the mission, core values, and purposes of the College.

Duties & Responsibilities

• Maintaining databases of students- manage and oversee complete students’ life cycle.

• Act as central point of contact for all Student communication and interaction.

• Handle student complaints, queries, provide appropriate solutions and alternatives within the time limit.

• Follow up with faculty and students to ensure resolution. • Maintain records of student interactions.

• Interaction with parents on routine basis for progress feedback.

• Trimester-wise/ weekly schedule management

• Coordinating with visiting faculties for scheduling session, assessment, and remuneration

• Monitoring class schedules to ensure smooth running of classes.

• Taking up feedback from the students about the course.

• Maintaining records and information on activities done by students, faculties, and institute

• Record keeping in all areas of work i.e., students & alumni, Attendance,visiting faculties & experts etc.

• Handling the Feedback analysis of all courses/faculty & preparing analytical report for the reference of management

• Handling students' verification enquiries

• Co ordinating with the university on regular basis.

• Taking care of Examination activities and result process

Qualification :

Postgraduate with MBA is preferred.

Experience

Minimum of 4 to 6 years of work experience in administrative role or experience in the relevant field.

Having experience in education and education services sector preferable

Skills & Abilities:

• Ability to Multitask

• Strong attention to detail

• Excellent verbal, written and interpersonal communication.

• Student-oriented attitude

• Ability to handle students’ queries with patience.

• Strong work ethic and organizational skills

• Ability to work at a fast pace with minimal supervision.

• Adaptability and willingness to learn and improve in all aspects