Academic Services Manager

Duties/Responsibilities:

• Supports and develops the vision, mission, and future goals of the department and the institute.
• Fosters positive morale and cohesiveness throughout the department.
• Develop and execute a comprehensive strategic plan for the Exam Unit, Course Planner and Coordinator and Student Admissions Department, aligning it with the institution's goals and objectives.
• Manage the department's budget, allocating resources efficiently to meet departmental goals.
• Regularly review departmental processes to ensure they are efficient, fair, and compliant with regulations set by governing bodies.
• Oversee the day-to-day operations of the Exam Unit, Course Planner and Coordinator and Student Admissions to ensure processes are executed in accordance with standard operating procedures and within set timelines.
• Collaborate with other departments, faculty, and stakeholders to facilitate a seamless transition for admitted students.
• Ensure the timely submission of reports to assist the teams in monitoring and fulfilling their respective responsibilities and tasks.
• Maintains academic quality and departmental vitality through the oversight, recruitment, and retention of faculty, staff, and students.
• Involves faculty and other stakeholders in broad decision-making and planning.
• Communicates information concerning policies, decisions, procedures, and activities to the department.
• Advocates for and supports the institute through extracurricular activities including, but not limited to, open houses and graduation ceremonies.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong communication and interpersonal skills with the ability to interact and work with individuals at all levels of the institute.
• Ability to create, maintain, analyze, and negotiate the department budget.
• Ability to analyze, anticipate, and schedule course offerings.
• Attention to detail with a focus on thoroughness and quality.
• High integrity and ethical standards.
• Experience in strategic planning, budget management, and team leadership.
• Strong knowledge of Singapore’s education regulatory environment and compliance requirements.
• Ability to manage multiple departments and coordinate cross-functional teams effectively.
• Proficient in data analysis and reporting to drive informed decision-making.
• Highly organized, detail-oriented, and able to manage competing priorities within deadlines.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management information systems.

Education and Experience:

·         Superlative academic record and standing.

·         Degree in an appropriate academic field required.

·         At least five years of relevant experience required.