Academy Operations - Intern

Role: Intern - Academy Operations

Location: Bengaluru | HSR Layout

About BrightChamps

BrightChamps is a global live-learning edtech platform helping kids aged 6–16 learn next-gen life skills like coding, financial literacy, communication skills, and robotics across 25+ countries.

Role Overview

BrightChamps is looking for a proactive and detail-oriented Academic Ops Intern to support our demo operations team. This internship involves assisting with the smooth execution of demo classes, coordinating with teachers across international time zones, and supporting new part-time teachers during their onboarding journey. The intern will gain hands-on exposure to operational workflows, cross-functional coordination, and the fast-paced world of edtech operations.

Key Responsibilities

● Assist as a point of contact for new part-time teachers during their initial onboarding period, supporting smooth onboarding and successful demo delivery.

● Help schedule, track, and monitor demo classes, flagging challenges as they arise.

● Coordinate with teachers to confirm availability and keep slot information updated.

● Escalate issues to senior team members when required and follow up until resolution.

● Support operational reporting, data entry, and maintenance of daily trackers.

● Share timely updates with managers and team leads to enable informed decision-making.

● Collaborate with peers and cross-functional teams to support seamless execution of demo operations across regions.

Qualifications & Skills

● Pursuing or recently completed a Bachelor's degree in any discipline (freshers/students

welcome to apply).

● No prior experience required; prior exposure to EdTech is a plus.

● Strong communication, coordination, and interpersonal skills.

● Basic proficiency in MS Excel/Google Sheets.

● Ability to multitask and work effectively in a fast-paced environment.

● Detail-oriented, eager to learn, with a problem-solving mindset.

● Comfortable working with international teams across time zones.

What You'll Gain

● Real-world exposure to operations in a global edtech company.

● Mentorship and hands-on training in coordination, reporting, and stakeholder management.

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s):

• Do you have your own Laptop ?
• Are you comfortable working 6 days a week with a rotational week off ?
• Are you a immediate joiner ?
• The Stipend for this role is 15k so how comfortable you are ?

Work Location: In person