Access and Business Development Manager

About us

The National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual archive, telling the national story by collecting, preserving and sharing audiovisual media, the cultural experience platforms of our time. The collection itself dates back to 1935, making it one of the world's oldest audiovisual collections. It is also one of the country's most used cultural collections, with around 125 million views of collection content each year. The NFSA is in a period of significant change. Following increased Government investment, the institution is in a process of digital transformation, establishing the NFSA as Australia's most dynamic and valued cultural organisation.

About the role

The Access and Business Development Manager is a leadership role responsible for managing a team of up to ten people with a focus on three key areas: team cohesion, client relationships, and innovative solutions that drive revenue. The position will develop strategies to build and consolidate a team, ensure NFSA Enterprises meet client objectives, and uses product knowledge and sector experience to generate new business and retain existing customers. The Access and Business Development Manager works collaboratively with the Senior Manager and Enterprises team leadership peers to foster an inclusive and psychologically safe team environment, promoting trust, collaboration, and a culture where all Enterprise team members feel valued, respected and empowered to contribute.

Key responsibilities

• Lead, develop, promote and support the day-to-day functions of the Archive Sales & Loan team and manage workflows and processes to provide excellent customer service outcomes.
• In collaboration with the Senior Manager, define key client segments and develop strategies to increase awareness and use of NFSA's collection, generating revenue growth.
• Develop and implement access-related policies and procedures in response to changing expectations of NFSA client groups including the production and recording sectors, cultural institutions and academic researchers.
• Provide high level written and oral advice relating to the work of the Archive Sales and Loans team and the Enterprises section.
• Utilise Customer Relationship Management (CRM) software to manage client data and track sales activities.
• Deliver regular insights and reporting to the Senior Manager, tracking sales figures and identifying successes and challenges.
• Monitor section performance and develop sustainable reporting frameworks to support business planning.
• Build and maintain strong, collaborative relationships, influencing and partnering with colleagues to deliver team objectives, support organisational priorities and foster an inclusive, respectful and psychologically safe culture.
• Represent the Enterprises section externally, building and maintaining strong relationships with key stakeholders and client groups to promote services, identify opportunities and support the achievement of business objectives.

A full job description is available here: https://candidate.aurion.cloud/nfsa/production/redirect/to/dmFjYW5jaWVzLzI5MTIxOTY0MjcyNzgzOTl-MS9lZGl0

How to Apply

Note:  Applications for this role MUST be submitted via the NFSA recruitment portal (website above). Applications submitted to the SEEK website will NOT be considered.

Applications close at 11:59pm AEDT/AEST on Sunday, 27 September 2026.