Sheppard Pratt
Access Coordinator (Full-Time/Day Shift)
1 month ago
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Important information
Contract type:
Permanent
Location:
Towson, MD, USA
Work mode:
Onsite
Published on:
20 September 2026
What they need
This position is M-F 7:30am-4pm with rotating weekends. The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. Collects and evaluates psychiatric, demographic and insurance data and determines the appropriate level of care needed.
What to expect.
- Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
- Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
- Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions
- Actively market Sheppard Pratt programs and services to internal and external groups
- Complete written and on-line documentation requirements for admissions and referrals
What you’ll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you.
- Bachelor's degree in Psychology, Social Work, or related field of study
- At least 1 year of progressively more responsible clinical experience
- Must have strong interpersonal and analytical skills
- Knowledge of IDX and/or Sunrise preferred
WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!
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