Accident Associate

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Day-to-Day Adventures

• Monitor insurance jobs in progress against outstanding jobs report
• Assist to follow up with workshops and insurance company on 3rd party claims
• Inform surveyors to come and take photographs of the vehicles where necessary
• Follow up with surveyors and verify whether the finalised amount tallies and then proceed to invoice accordingly
• Upon invoicing, check the essential information thoroughly
• To check payment is received from the insurance company and update insurance debts into the system
• To record 3rd party Direct Settlement Claims and update tracking list till case is closed
• Assist with the full cycle of administrative work with regards to insurance accident claims procedures
• Enforce compliance to SOP(s) and instructions from Operations Control.
• Any other related duties and responsibilities involved within the role as assigned from time to time

What Makes You a Perfect Fit

• Able to work 5.5days work week
• Independent and a proactive team-player