Accommodation Assistant

Job Title:            Accommodation Assistant

Department:       Accommodation

Reports To:         Accommodation Manager & Supervisors

The 4-star Riverside Park Hotel are currently recruiting  for Full & Part Time Accommodation Assistants to join our dedicated housekeeping team. Are you looking for a role that does not involve evening or late-night shifts? If so, this could be the perfect opportunity for you.

Applicants must be available to work 3 days a week between midweek and weekends. At Riverside Park Hotel, our people live by our values of Care, Always Getting Better, Doing the Right Thing, and Energy & Drive. We are looking for team members who share these values and take pride in creating outstanding guest experiences.

Job Brief

To ensure that all guestrooms, public areas, are serviced to the agreed presentation and high standards of
the Hotel, throughout the day. You will demonstrate care in everything you do, take ownership of your work, and approach each day with energy, enthusiasm, and a positive attitude.

Key Responsibilities

Working with the team to deliver the highest cleaning standards, the successful candidate will:

• Ensure consistent hygiene, cleanliness, and presentation of guest bedrooms and public areas, showing genuine
  care for both guests and colleagues
• Work efficiently and safely, managing tasks effectively and multitasking when required
• Comply fully with rosters, demonstrating flexibility, reliability, and excellent timekeeping
• Contribute positively to the team environment, supporting colleagues and sharing best practice
• Ensure all public areas receive the evening service required on an ongoing basis.
  Inspect carpets, fabrics, furnishings, and fittings daily to check they are clean and in good repair.
  Ensure that VIP rooms receive special attention gifts, flowers etc.
  Establish and maintain good working relations with all the other employees of the department.
  Ensure the correct standards of hygiene, appearance and behaviour are adhered to.
• To be fully aware of and adhere to fire precautions and fire evacuation procedures.
  To wear the appropriate uniform, and to adhere to dress and appearance standards.
  Ensure guest corridors are always clean and tidy.
  To take reasonable care to ensure own health and safety and the health and safety of others.
  To report any physical condition that is deemed unsafe or potentially unsafe.
• To assist with any other reasonable duties as directed.

Candidate Requirements

The right candidate will have a professional, friendly, and approachable manner, combined with:

• A strong team-player mindset and willingness to support others
• A proactive, “can-do” attitude with high levels of
  energy & drive
• A genuine passion for hospitality and guest service
• The ability to work independently and take responsibility for standards
• A commitment to improving skills, knowledge, and performance within the role
• Previous experience is essential

This position is for midweek & weekend work.