Accommodation Assistant

Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.

Main Responsibilities:

• To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
• To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
• To be responsible for the daily stocking of all trolleys and caddies.
• To use all cleaning chemicals as directed.
• Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
• To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
• Any lost property found is to be returned to the accommodation department.
• To maintain a positive, friendly attitude with both hotel guests and your colleagues.
• To report maintenance issues that arise on a daily basis.
• To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.

Customer Service:

• Provide efficient and friendly service to guests.
• Adhere to the Mespil Hotel key standards.
• Handle guest requests and complaints professionally.
• Maintain a positive attitude with guests and colleagues.

Health and Safety:

• Comply with hotel health, safety, and environmental procedures.
• Report any hazards, accidents, incidents, and near misses.
• Ensure team adherence to health, safety, and environmental practices.

Presentation and Grooming:

• Wear the correct uniform and name badge.
• Maintain high standards of personal hygiene and grooming.

Other Duties:

• Attend relevant training courses.
• Serve on hotel committees as required.
• Perform other duties as directed by management.
• Assist in other departments as necessary.
• Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.

Working Conditions:

• This role requires flexibility in working hours, including weekends and holidays.
• The position involves standing for extended periods and may require lifting and carrying items.

Benefits:

• Competitive Salary
• Continuous training and development
• Complimentary stays in our sister property
• Employee Recognition Awards
• Social Events calendar
• Additional Days Off for Length of Service
• Uniform provided
• Bike 2 Work Scheme
• Taxsaver Commuter Ticket Scheme
• Refer a Friend Scheme
• Employee Assistance Programme (EAP) for employees and friends & family.
• Pension Scheme
• Health Insurance (Reduced Rates
• Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.