Account Administrator

Stag Properties Ltd Wales is looking for a highly organised and detail-oriented Accounts & Office Administrator to support the day-to-day financial and administrative operations of our growing lettings and property management business.

This is a varied role requiring someone who is confident working with figures, managing multiple tasks and ensuring that financial records are accurate. The successful candidate will play a key role in maintaining excellent service for both landlords and tenants while supporting the wider office team.

Key ResponsibilitiesProperty Accounts

• Process contractor invoices and ensure all costs are accurately recorded.
• Allocate contractor charges to the correct landlord or property.
• Raise landlord charges where appropriate.
• Produce accurate landlord statements.
• Assist with landlord payments.
• Reconcile invoices and payments.
• Monitor outstanding contractor invoices and supplier accounts.
• Liaise with contractors regarding invoices, quotations and payment queries.
• Prepare financial information for the company's accountant.
• Maintain accurate financial records.

Property Administration

• Update the property management system with maintenance works and costs.
• Process maintenance quotations and approvals.
• Ensure all invoices are supported by the appropriate documentation.
• Maintain digital property and landlord files.
• Assist with tenancy administration and property documentation.
• Keep compliance records organised and up to date.
• Support the preparation of reports and internal records.

Office Administration

• Answer telephone and email enquiries professionally.
• Manage incoming and outgoing post.
• Assist with diary management and appointments.
• Order office supplies.
• Support directors and the wider team with administrative tasks.
• Maintain confidential records in accordance with company procedures.

Skills & Experience

Essential:

• Previous accounts or bookkeeping experience.
• Excellent attention to detail.
• Strong organisational and time management skills.
• Confident using Microsoft Office, particularly Excel.
• Excellent written and verbal communication skills.
• Ability to manage confidential information.
• Ability to prioritise workload and meet deadlines.

Desirable:

• Experience within the property or lettings industry.
• Knowledge of landlord statements and client accounting.
• Experience using property management or accounting software (such as Alto, Xero, Sage or QuickBooks).
• AAT qualification or studying towards one.

Personal Qualities

We are looking for someone who is:

• Honest and trustworthy.
• Highly organised.
• Proactive and able to work independently.
• Professional and approachable.
• Calm under pressure.
• A strong problem solver.
• Committed to providing excellent customer service.

What We Offer

• Competitive salary based on experience.
• Company pension.
• 28 days annual leave (including bank holidays).
• Ongoing training and development.
• Opportunity to grow with an expanding independent property company.

Successful applicants will be expected to demonstrate excellent attention to detail, strong organisational skills and a commitment to maintaining the highest standards of accuracy and professionalism.

Pay: £2,200.00 per month

Experience:

• Microsoft Excel: 2 years (required)

Work Location: In person