Account Associate

Account Associate (Part-Time) – State Farm

Pay: DOE
Job Type: Part-Time
Work Setting: In Office
Benefits: Opportunities for advancement, on-the-job training & development, positive/professional work environment

About Our Team

At Jake Squires State Farm, we’re more than an office—we’re a supportive & collaborative team. We’re looking for a warm, dependable person who genuinely enjoys helping others, stays organized, and takes pride in doing things the right way. If you’re friendly, detail-oriented, and thrive in an office environment, we’d love to meet you.

Role Description

As an Insurance Account Representative – State Farm Agent Team Member, you help keep the office running smoothly and support customers’ success. You’ll build meaningful customer relationships, serve as a helpful liaison between customer needs and the right agency departments, and represent our office with a friendly, professional attitude.

Responsibilities

• Provide information about products and services
• Assist customers with policy applications and renewals
• Handle customer inquiries and provide timely, helpful responses
• Place outbound calls to customers as needed
• Support customer retention by communicating clearly and following up on next steps
• Maintain accurate records of customer interactions
• Contribute to a positive, family-oriented office culture by being organized, respectful, and dependable

What We’re Looking For (Qualifications)

• Friendly, approachable communication and strong interpersonal skills
• Detail-oriented, organized, and able to multitask
• Comfortable with phone communication, including outbound calling
• Strong follow-through and commitment to accuracy
• Customer service and/or sales experience preferred, but not required if you have the right attitude
• Willingness to learn

Why Join Us?

• Positive work environment
• Professional setting with a supportive team
• Opportunity for advancement
• On-the-job training & development
• A great fit for someone who’s organized, friendly, and genuinely helpful

Pay: From $19.73 per hour

Expected hours: 30.0 per week

License/Certification:

• Insurance Producer License (Preferred)

Work Location: In person