Account Associate

DUTIES AND RESPONSIBILITIES

• Reviews the loan application and completeness of documents submitted by the client.
• Monitors and updates the status of loan applications and documents.
• Conducts telemarketing to encourage clients to renew their loan.
• Assists and supports Loan Consultants in their marketing efforts/campaigns.
• Facilitates unlocking requests of other affiliated companies through online or facsimile.
• Prepares Daily Report of Trans-in, Trans-Out, Hold and Pending Accounts.
• Requests renewal commission for Loan Consultants with released accounts.
• Handles customer/client inquiries through telephone, e-mail, or walk-in.
• Endorsement of legal documents to the document processor for mortgage processing.
• Endorsement of payment for EDST in coordination with the Accounting Department.
• Monitors payments for appraisers.
• Performs other work-related functions and duties that may be assigned.

JOB SPECIFICATIONS:

• With degree in Business Management, Sales or Marketing, or other related course.
• With at least six months work-related experience in the real estate field.
• Has good communication skills, marketing skills, negotiation and interpersonal skills.
• Should be persuasive, assertive, creative and result-oriented.
• Has the ability to work under pressure and handle challenging situations.
• Should have strong convincing power and teamwork skills.
• With good attention to details and accuracy.
• Proficient in Microsoft Office.

Job Types: Full-time, Fresh graduate

Benefits:

• Company events
• Health insurance
• Paid training

Education:

• Bachelor's (Required)

Work Location: In person