Account Client Success (IMC)

Networld Asia Group - Red Communications is looking for an intelligent, self-driven talent to join our dynamic team in Ho Chi Minh Office. Account Executive support the execution of PR, digital, and integrated marketing campaigns, ensuring seamless client servicing, project management, and cross-functional coordination.

I. DAILY RESPONSIBILITIES:

1. Client Servicing & Relationship Management

• Act as the primary point of contact for clients, ensuring smooth communication and thorough understanding of project requirements.
• Support in client meetings, preparing agenda, taking notes, and following up action
• items.
• Maintain strong relationships with clients, ensuring their needs are met and exceeded expectations.
• Assist in identifying upsell and cross-sell opportunities to expand client engagements.

2. Project Management & Execution:

• Work closely with internal teams (PR, Digital, Creative, Planning) to ensure timely project delivery.
• Develop and manage project timelines, deliverables, and budget tracking.
• Coordinate with vendors, media, influencers, and third-party partners for campaign
• execution. Monitor project performance and troubleshoot issues proactively to keep projects on track.

3. Proposal & Reporting

• Support Assist in the development of campaign proposals, presentations, and strategic
• documents.
• Gather market research, industry trends, and competitor analysis to support strategic.
• recommendations.
• Prepare monthly reports and campaign performance analysis for clients.

4. Financial & Payment Coordination

• Support invoice issuance and payment tracking, ensuring timely client payments.
• Collaborate with the internal finance team and vendors to manage budgets and payments for suppliers.

II. REQUIREMENTS:

5. Core Skills & Competencies

• 1-2 years of experience in Account Management, Client Servicing, or a related field in PR, Advertising, or Communications.
• Experience in Automotive, Lubricant, or Healthcare industries is a strong advantage.
• Strong communication and interpersonal skills, with the ability to build relationships with clients & stakeholders.
• Well-organized, detail-oriented, and capable of managing multiple projects under tight deadlines.
• Basic knowledge of PR, digital marketing, and social media.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word) & project management tools.

6. Mindset & Work Approach

• Proactive, solution-oriented mindset, always thinking ahead to prevent issues.
• Ability to work independently and collaborate effectively across different teams.
• Keen attention to detail, ensuring high-quality work in both execution and reporting.
• Strong time management skills to prioritize workload efficiently.

III. OPPORTUNITIES & BENEFITS:

7. Opportunities:

• Opportunities to work, learn & gain knowledge, experiences in top-tier clients in Healthcare, Wellness, FMCG, Finance & Insurance industries.
• Growth opportunities in career path especially in expertise of project management, client service & business growth strategies.
• Opportunities to practice & strengthen strategic thinking, comprehensive project management.

8. Benefits:

• Competitive salary & bonus based on perfromance.
• Others: Company trip/ team trip, internal training, team bonding & party.