Account Coordinator

Build relationships. Learn the business. Grow your career.

Chicago Tube & Iron is looking for an Account Coordinator to join our team! This is an excellent opportunity for someone who enjoys working with people, staying organized, and learning how a successful sales and account management operation works from the inside.

In this role, you’ll work closely with our Account Representatives to support existing customers, process orders and quotes, and help identify opportunities to grow new business. You’ll gain hands-on experience with customer accounts, purchasing, order management, and sales support while learning the steel industry from an experienced team.

What You’ll Do

• Answer incoming customer calls and assist with account needs.
• Prepare and process customer quotes through our ERP system.
• Convert approved quotes into customer orders.
• Follow up with customers on outstanding quotations.
• Identify and source buy-out materials through appropriate vendors.
• Enter purchase orders and coordinate with vendors.
• Process Laser and Owatonna quote requests and orders.
• Prepare Material Return Authorizations when needed.
• Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.
• Participate in monthly sales training meetings.
• Assist with additional sales and customer service responsibilities as needed.

What We’re Looking For

• College education in business or a related field is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong communication and organizational skills.
• A customer-focused mindset and a genuine interest in building relationships.
• Ability to manage multiple priorities and follow through on details.
• Professional judgment and the ability to maintain confidentiality regarding customer and account information.
• A willingness to learn, ask questions, and grow within the organization.

Why This Role?

If you’re interested in building a career in sales, account management, customer service, or the metals industry, this position provides a great foundation. You’ll work directly with customers, vendors, Account Representatives, and other areas of the business while developing the skills needed to take on greater responsibility over time.

Work Environment

This position works in a professional office environment with no unusual physical or environmental demands.

Join Chicago Tube & Iron

At Chicago Tube & Iron, we’ve built our reputation on Consistent, Reliable, Customer Service. We’re looking for someone who wants to learn the business, contribute to a strong team, and build lasting customer relationships.

Ready to get started? Apply today and grow your career with CTI.

EQUAL OPPORTUNITY EMPLOYER

Focus On Diversity

We believe cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. The unique insights and experiences of our diverse teams are what fuel our safe, profitable growth.