Account Coordinator

An Account Coordinator at Scale Marketing is the bridge role that enjoys exposure to the complete workings of a full-service media strategy agency. You will learn the building blocks of successful media and marketing strategy by working with a team of professionals who strive to provide excellent results from clients in multiple business categories. Assisting Account Managers and Senior Strategists with media planning, fulfillment and reconciliation tasks will provide exposure to the full lifecycle of a business’s marketing plans and results measurement.

The Ideal Candidate

• Manages projects and handles multiple tasks with competing priorities under minimal supervision
• Thinks critically and exercises independent judgment and discretion
• Technologically savvy and resourceful
• Results-oriented and solution-focused with a problem-solving attitude
• A team player who possesses strong attention to detail
• An effective oral and written communicator
• A proactive self-starter, capable of setting goals and reporting progress
• Shows an eagerness to understand the agency and client operations

Responsibilities

• Client onboarding, distribution of AOR letter to media partners, managing vendor/client credit applications, historic media schedule aggregation and more.
• New market/competitive and audience research using Kantar, Scarborough and other planning tools
• Vendor research, rate collection and other planning tasks for TV and Radio campaigns
• Participating in select vendor RFPs for projects including outdoor location mapping and placement selection
• Assist in developing client presentation decks and strategy overview materials
• Interfacing with vendors to confirm media placements are running as ordered, including:
• Obtaining contract confirmations
• Trafficking creative changes
• Cataloging client airchecks for accuracy
• Tracking and approving requests for spot moves/make goods, elevating questions to Account Managers/Buying team if needed
• Partner with finance to ensure that monthly billing reconciliation is accurate to client flow charts, troubleshooting with media vendors to identify reasoning for discrepancies if necessary
• Other tasks as assigned

Qualifications

• Bachelor’s Degree in marketing, communications, advertising, journalism, or related field
• Analytical thinker who is willing to ask questions and take coaching
• Desire to work in a fast-paced startup environment
• Ability to provide world-class, professional client service and support
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

About Scale

Scale Marketing is a collective of professionals who bring unique business and media experience together to drive client success.

We dive into our client’s customer data and historic media buys to optimize strategy. We buy media strategically and efficiently, and we produce creative work designed to meet specific KPIs. With robust data and analytics expertise, Scale is constantly testing, analyzing, updating, and optimizing.

We attribute our success to the way we treat our clients and each other, and we are always looking for subject matter experts to join our team.

Proud to be awarded designation by Crain’s Chicago Business as one of the 2021 Best Places to Work in Chicago.