Account Coordinator - Target

Location: Minneapolis Office (Hybrid)

Reports To/Supports: Target Grocery Sales Team

Overview

The Account Coordinator (Target) is a tactical and execution-focused role at KMG. This position executes the operational process of getting a newly signed Target vendor set up and ready for their first shipment - beginning when Vendor Setup is requested and continuing through the stages leading up to Set PO. This role is highly detail-oriented and process-driven role that will support multiple Sales Leads and touch multiple vendors

The Account Coordinator works closely within our Sales Function, and specifically with Sales Leaders during the early stages of a new vendor relationship to KMG - whether this is a new Brand to Target, or a new Brand to KMG. They have working knowledge of Target's systems related to vendor setups and item setups, and they thrive on staying highly organized amid many moving pieces and deadlines across numerous KMG Sales Leaders.

Summary of Responsibilities:

Vendor & Item Setup

• Own vendor setup within Target systems (e.g., POL/Supplier Management) by effectively communicating and efficiently executing steps necessary with KMG Client and with Target
• Own item setups within Target systems (e.g., ICTs, PCN, LP, IMN, ICM, POG Studio etc) by effectively communicating and efficiently executing steps necessary with KMG Client and with Target
• Complete and submit new item forms, ensuring UPCs, item attributes, and required data are accurate and on time
• Understand Target’s PDP (Target.com) requirements, and effectively work with KMG Clients to gather, then implement into Target’s systems
• Track necessarily Steps via an onboarding-checklist, project manage the steps to completion, and troubleshoot issue while escalating as needed
• Support EFT setup and project manage until completion between KMG Client and Target

Onboarding Coordination

• Support EDI setup and routing guide requirements for new vendors
• Coordinate sample management and logistics as needed to support onboarding
• Maintain a clear tracker/status view of each vendor's progress from signed contract to first shipment, flagging risks to timeline and communicating effectively across numerous KMG Sales Leaders
• Serve as a central point of contact for onboarding status questions from Sales, Account Managers, and vendors
• Collaborate with Sales Leaders on Supply Chain related setup topics (e.g., Prepaid/Collect setup, WDS grids etc)

Internal Collaboration

• Partner closely with Sales Leaders during the earliest stages of a new vendor relationship
• Transition day-to-day ownership to a defined Account Manager as the vendor approached Set PO, while continuing to collaborate as needed to ensure a smooth handoff
• Partner with internal KMG team members to align on process, share updates, and support each other's success
• Help identify and document process improvements as this role and its playbook are built out

Requirements

• Bachelor's degree preferred
• 2+ years of professional experience, ideally at Target and/or with CPG Brands working with Target
• Prior experience and understanding of Target vendor systems and processes
• Comfortable managing multiple vendors and deadlines simultaneously in a fast-paced environment
• Strong communication and time management skills
• Strong attention to detail, especially with data & information accuracy

Key Skills & Attributes

• Highly organized with strong attention to detail and time management
• Proactive communicator who keeps stakeholders informed without being asked
• Comfortable with ambiguity and helping shape a new role/process as it's being built
• Comfortable asking questions and proactively finding solutions
• Curious and resourceful, with the ability to realize when additional expertise or input in needed
• Clear communicator who can work effectively across functions and levels
• Collaborative team player who others look to for input and support
• Positive attitude, proactive mindset, and sense of fun