Account Development Representative

Job Summary
The Account Development Representative (ADR) will play a key role in growing customer relationships and identifying new business opportunities. Working alongside our experienced Direct Sales Team, the ADR will engage with customers, develop key accounts, and re-engage past and inactive customers through targeted outreach. This role offers valuable exposure to Bizco’s ruggedized technology and body-worn camera solutions across industries including law enforcement, government, utilities, and transportation, while providing an excellent opportunity to build sales skills, expand industry knowledge, and grow within a dynamic technology-focused organization.

Responsibilities

Ø Work directly with Bizco's Direct Sales Representatives to develop and grow assigned customer accounts.

Ø Maintain consistent follow-up with customers after the initial sale to strengthen relationships and identify additional needs.

Ø Research existing accounts to identify additional departments, locations, contacts, and business opportunities.

Ø Monitor warranty expirations, device lifecycles, and previous purchases to proactively identify equipment refresh opportunities.

Ø Conduct customer outreach through phone and email to uncover new projects, refreshes, expansions, and additional product opportunities.

Ø Enter and manage customer orders while learning the day-to-day sales processes and responsibilities of the Direct Sales Team.

Ø Develop a strong understanding of Bizco's rugged technology and related product offerings.

Ø Maintain accurate customer, opportunity, and activity information within the CRM.

Ø Re-engage past and inactive customers through targeted outreach and light cold-calling.

Ø Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Ø Continuously improve through feedback

All other duties as assigned

Qualifications

Ø Self-motivated, Organized, and Detail Oriented

Ø Ability to multi-task and adapt quickly to change.

Ø Customer service skills to listen to the concerns of a customer and be able to address their needs

Ø Interpersonal skills to work with a wide variety of people each day, build relationships and network

Ø Excellent written and verbal communication skills, particularly in customer interactions.

Ø Associates/ Bachelor’s preferred, minimum of high school diploma or GED required.

Ø A minimum of 2 years prior customer service experience or sales experience preferred.

Ø Basic computer and operating system knowledge.

Join us as we strive to exceed our clients' expectations through innovative solutions and exceptional service!

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person