Account Director

Who We Are

With offices in Newport Beach, New York, Toronto and Montréal, Passport Brand Design, part of WPP, is rapidly putting itself on the map as a trusted brand partner. We're passionate about offering creative leadership to global businesses seeking direction on high-level brand strategy, evergreen and seasonal campaigns, and creative executions across all touch points. Our holistic approach to brand identity begins by creating a strategic positioning and brand purpose, which is then translated into a core creative idea that has the power to align teams and guide a fully integrated marketing process. We are looking for people who love what they do, who want to stay inspired and inspire others, who want to do great work and work with great people.

About WPP

Passport is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

Who we are looking for:

We're looking for an Account Director to liaise with senior-level clients on a large multinational account in the nicotine category, focusing on a specific product category in the vaping space. The ideal candidate will be team-oriented and possess excellent leadership, problem-solving, interpersonal, and communication skills. You will report into the Managing Director within an account team of ten. The successful candidate must be prepared for a fast-paced environment and ensure strategic leadership, talent growth and financial profitability.

What you'll do:

• Partner with the agency and account leadership to develop and motivate the account group to deliver the highest standards in leadership, insight, and delivery of services across all brand offerings.
• Collaborate with corresponding agency peer leaders in Strategy, Creative, and Account to achieve seamless project and campaign delivery.
• Oversee business unit of AOR relationship, managing budgets and simultaneously driving growth.
• Establish and maintain contact with senior clients at Director and VP level for the purpose of senior counsel and relationship/financial management.
• Identify and coach the account team on account development opportunities, i.e., how to make the most of your accounts.
• Ensure the revenue realization and profitability across the account.

What you'll need:

• 8-10+ years of account management experience, with at least 2 years in direct people management and a hands-on leadership approach
• Integrated agency team lead experience in both large networks and small agencies, with the ability to adapt and problem-solve in a dynamic, entrepreneurial environment
• Regulated client category experience a plus
• Must have a track record of specific successes
• Have excellent listening and communication skills, to ensure a high level of service to clients
• Must have excellent leadership skills
• Be able to lead client presentations
• Be able to manage a team and act as a mentor to them
• A self-starter, with the ability to think independently and quickly, while maintaining Passport's values at all times
• A willingness to travel occasionally for client visits

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (Passport Brand Design) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.