Account Director

Job Descriptions

• Client & Account Management

  • Own the end-to-end relationship for a portfolio of key accounts, acting as the primary senior point of contact for client leadership.
  • Manage escalations and resolve client issues quickly and professionally, protecting both the client relationship and MotionReach’s reputation.

• Strategy & Campaign Execution

  • Lead the development and execution of integrated mobility media/DOOH campaign strategies that meet client business objectives and MotionReach’s quality standards.
  • Set the strategic direction for each account plan, ensuring alignment between client goals, media output, and agreed KPIs.

• Commercial Growth & P&L Ownership

  • Drive account growth: identify upsell and cross-sell opportunities, lead renewal and scope negotiations, and contribute to new business pitches when needed.
  • Own account P&L, forecasting, budgeting, and profitability, for the assigned portfolio, and report performance to the CBO.

• Team Leadership

  • Lead, coach, set-up KPIs and develop a team of Account Managers/Executives, reviewing their work and building their client-management and strategic skills.

• Cross-functional Collaboration & Reporting

  • Partner closely with Operations, Media, and Strategy teams to ensure deliverables are on-brief, on-time, and on-budget.
  • Present campaign results, strategic recommendations, and account plans to senior client stakeholders.
  • Monitor industry, competitor, and market trends relevant to client categories, and proactively bring insights and opportunities to clients.
  • Ensure all account documentation, contracts, SOWs, timelines, and reporting, is accurate, current, and compliant with MotionReach’s processes.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• At least 5+ years of experience in account management, client servicing, or client-side marketing, with a minimum of 2-3 years in a leadership or director-level capacity.
• Proven track record managing and growing accounts within an advertising, Online media- Offline , or OOH/DOOH environment.
• Experience managing account P&L, budgets, and contract/SOW negotiations.
• Demonstrated success leading and developing account management teams.
• Strong strategic thinking, commercial acumen, and stakeholder communication skills, including at C-suite level.
• Experience working in a media planner role will be given special consideration.

Preferred (Special Consideration)

• Experience in mobility media, out-of-home (OOH)/DOOH advertising, omi-channel marketing agency, or transit media environments is a strong plus.