Account Director

Job Title: Account Director

Location: Worli, Mumbai (On-site)

Role Overview:

We are looking for a strategic and business-driven Account Director to lead client partnerships, drive revenue growth, and oversee large-scale campaign execution. This role involves owning account performance, guiding teams, and aligning creative and strategic output with business objectives.

Key Responsibilities:

• Develop and drive Annual Operating Plans (AOPs) aligned with client objectives.
• Lead client pitches and define long-term brand positioning strategies.
• Oversee campaign performance, analyze reports, and drive optimization.
• Manage client P&Ls, billing targets, and financial performance.
• Review and approve briefs, strategies, and final deliverables.
• Drive upselling, contract renewals, and new business opportunities.
• Lead resource planning and ensure optimal team utilization.
• Act as the ultimate point of contact for high-priority escalations.
• Build and strengthen long-term client relationships.
• Lead team growth through mentoring, hiring, and performance management.
• Ensure adherence to timelines, benchmarks, and internal processes.

Preferred Skills:

• 10+ years of experience in client servicing/account management.
• Strong leadership experience managing teams and large accounts.
• Proven expertise in financial management, P&Ls, and business growth.
• Excellent communication, presentation, and stakeholder management skills.
• Strong strategic thinking and ability to align creative output with business goals.

What You’ll Gain:

• Leadership of high-value accounts and strategic business decisions.
• Exposure to revenue growth, client partnerships, and organizational impact.
• Experience in managing large teams and cross-functional collaboration.
• Growth into senior leadership and business leadership roles.