Account Director

Key Responsibilities:

1. Revenue Ownership & Portfolio Growth
   ● Own revenue targets across the assigned client portfolio
   ● Identify and convert upsell, cross-sell, and retainer expansion opportunities
   ● Drive quarterly and annual account growth planning
   ● Proactively surface new initiatives aligned with brand calendars and market trends
   ● Maintain strong pipeline visibility and forecast accuracy
   ● Ensure account profitability through cost management and margin discipline
2. Revenue Ownership & Portfolio Growth
   ● Own revenue targets across the assigned client portfolio
   ● Identify and convert upsell, cross-sell, and retainer expansion opportunities
   ● Drive quarterly and annual account growth planning
   ● Proactively surface new initiatives aligned with brand calendars and market trends
   ● Maintain strong pipeline visibility and forecast accuracy
   ● Ensure account profitability through cost management and margin discipline
3. Strategic Account Management
   ● Improve overall client lifetime value (CLV)
   ● Reduce churn risk through proactive relationship management
   ● Align influencer strategies with broader brand and commercial objectives
   ● Ensure yearly roadmaps are in place for priority brands
   ● Drive omnichannel and integrated influencer strategies (not one-off executions)
4. Financial Management & Reporting
   ● Oversee revenue tracking, forecasting, and margin performance
   ● Review P&L per account with Growth Head
   ● Ensure proper CE structuring and commercial viability
   ● Monitor billing timelines and the financial health of accounts
   ● Provide monthly revenue and pipeline reporting to leadership
5. Cross-Functional Leadership & Operational Alignment
   ● Work with the cross-functional teams to ensure quality delivery
   ● Align internal teams on priorities, timelines, and expectations
   ● Improve handoff processes from pitch to execution
   ● Strengthen documentation, reporting, and governance standards
   ● Drive process optimization within the cluster for scale and operational excellence
6. People Leadership & Team Development
   ● Coach a team of Account Managers and Executives
   ● Elevate the business acumen and executive communication skills of the team
   ● Conduct pre-call syncs, post-call debriefs, and structured feedback sessions
   ● Identify leadership bench strength and succession potential
   ● Reinforce accountability and ownership culture

Key Qualifications:

• 10–12 years of experience in account management, business development, or strategic consultancy
• At least 4–5 years in a digital/social / influencer marketing agency
• Proven track record in managing high-value accounts (₱100M+ portfolios preferred)
• Strong financial and commercial acumen (P&L management experience required)
• Demonstrated experience leading and developing teams
• Exceptional executive presentation and negotiation skills
• Strong understanding of digital platforms, creator economy, and social performance metrics
• High ownership mindset with the ability to operate in a scale-stage environment