Account Director

Key Responsibilities:

1. Revenue Ownership & Portfolio Growth

• Own revenue targets across the assigned client portfolio
• Identify and convert upsell, cross-sell, and retainer expansion opportunities
• Drive quarterly and annual account growth planning
• Proactively surface new initiatives aligned with brand calendars and market trends
• Maintain strong pipeline visibility and forecast accuracy
• Ensure account profitability through cost management and margin discipline

2. Executive Client Leadership

• Serve as the senior strategic point of contact for key accounts
• Lead high-stakes pitch presentations and business reviews
• Translate campaign performance into business impact narratives
• Strengthen relationships at the CMO / Marketing Director level
• Manage escalations and protect long-term client trust

3. Strategic Account Management

• Improve overall client lifetime value (CLV)
• Reduce churn risk through proactive relationship management
• Align influencer strategies with broader brand and commercial objectives
• Ensure yearly roadmaps are in place for priority brands
• Drive omnichannel and integrated influencer strategies (not one-off executions)

4. Financial Management & Reporting

• Oversee revenue tracking, forecasting, and margin performance
• Review P&L per account with Growth Head
• Ensure proper CE structuring and commercial viability
• Monitor billing timelines and the financial health of accounts
• Provide monthly revenue and pipeline reporting to leadership

5. Cross-Functional Leadership & Operational Alignment

• Work with the cross-functional teams to ensure quality delivery
• Align internal teams on priorities, timelines, and expectations
• Improve handoff processes from pitch to execution
• Strengthen documentation, reporting, and governance standards
• Drive process optimization within the cluster for scale and operational excellence

6. People Leadership & Team Development

• Coach a team of Account Managers and Executives
• Elevate the business acumen and executive communication skills of the team
• Conduct pre-call syncs, post-call debriefs, and structured feedback sessions
• Identify leadership bench strength and succession potential
• Reinforce accountability and ownership culture

Key Qualifications:

• 10–12 years of experience in account management, business development, or strategic consultancy
• At least 4–5 years in a digital/social / influencer marketing agency
• Proven track record in managing high-value accounts (₱100M+ portfolios preferred)
• Strong financial and commercial acumen (P&L management experience required)
• Demonstrated experience leading and developing teams
• Exceptional executive presentation and negotiation skills
• Strong understanding of digital platforms, creator economy, and social performance metrics
• High ownership mindset with the ability to operate in a scale-stage environment

Pay: From Php120,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Work from home

Work Location: Hybrid remote in National Capital Region