Account Director, Digital Native Enterprise

For our client, we are seeking a Account Director, Digital Native Enterprise to join the team of a leader in the Information Technology space.

This role will focus on managing strategic enterprise customer relationships across the full lifecycle, from initial engagement through deployment, renewal, and growth. You will partner closely with solutions and engineering teams to support complex implementations, shape deal strategy, and drive strong commercial outcomes. In addition, you will own revenue performance, provide market and account insights, and help inform product direction through close engagement with customers and internal stakeholders.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $150,000 – $180,000 annually

Responsibilities

• Manage a portfolio of customer accounts with a strategic account plan
• Support customer accounts throughout the entire lifecycle from engagement to deployment and renewal
• Collaborate with solutions and engineering teams to deliver complex customer projects
• Own and achieve a defined revenue target
• Forecast and manage revenue performance metrics
• Analyze account metrics to generate insightful reports for stakeholders
• Monitor the competitive landscape to inform product strategy and corporate direction

Qualifications

• 8+ years of experience in selling and renewing platform-as-a-service (PaaS) and/or software-as-a-service (SaaS) solutions
• Track record in designing and executing complex deal strategies
• Demonstrated experience supporting growth at high-performance and fast-growing companies
• Experience working closely with C-level executives to drive business outcomes
• Ability to communicate complex technical concepts to diverse stakeholders
• Skilled in analyzing and processing market intelligence for strategic insights

Benefits

• Remote work options within the U.S. and a hybrid work schedule of 3 days in-office per week
• Relocation assistance for new employees
• Opportunity to impact how the company operates and scales through strong systems and processes
• Collaborative environment with the chance to work with top talent in AI and business across multiple functions
• Focus on personal and professional growth within a mission-driven organization

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.