Account Director RPO

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role

As an Account Director, you will oversee and grow a substantial portfolio of enterprise accounts while driving the acquisition of new business opportunities in the RPO sector. This role is pivotal in positioning our platform as the go-to partner for recruitment advertising and technology solutions in the global RPO market.

This is an exciting opportunity for someone who can operate at a senior level, is passionate about client success and thrives in an environment that values creativity, innovation and strategic thinking

Responsibilities:

Strategic Client Leadership:

• Own and nurture senior-level relationships within the RPO, Staffing and MSP space across the UK, US, Europe and globally
• Develop and execute strategic account plans to grow revenue, increase client retention and identify new business opportunities
• Lead contract negotiations and ensure the successful delivery of solutions that meet client needs and business objectives

Business Growth:

• Drive new business development by leveraging your network of contacts and thought leadership to win and onboard key RPO clients
• Lead pitches for new business opportunities, taking ownership of the commercial, account management and creative aspects
• Collaborate with internal teams to develop tailored solutions spanning recruitment advertising, search, PFP and programmatic offerings

Market Expertise and Innovation:

• Stay at the forefront of market trends in RPO, staffing and HR technology, providing feedback and recommendations for new products/services to enhance our portfolio
• Act as a brand ambassador, increasing awareness of our solutions through thought leadership, industry events and client advocacy

Operational Excellence:

• Partner with Client Services to ensure seamless delivery of campaigns and services
• Maintain detailed and accurate CRM records, including pipeline management forecasting and client communication
• Ensure adherence to service level agreements (SLAs) and client satisfaction benchmarks

Requirements

Experience:

• Proven expertise: a track record of success in recruitment advertising, HR tech, or media sales in the RPO/Staffing/MSP sector, with a focus on global markets
• Strategic thinker: demonstrated ability to develop and execute account strategies that drive growth and retention
• Senior-Level credibility: experience operating at a senior level with clients, including C-Suite and procurement teams
• Sales mastery: strong negotiation, objection handling and closing skills with a focus on long-term partnerships
• Tech-savvy: Familiarity with recruitment technology, including CRM tools (Dynamics, Salesforce), programmatic advertising and job board solutions
• Industry Network: A strong professional network and a reputation as a thought leader in the RPO/Staffing market

Personal Attributes:

• Commercially astute and client-focused, with a passion for delivering value to RPO clients
• A proactive problem-solver who thrives in a fast-paced, results-oriented environment
• Inspirational leader who can motivate internal teams and clients alike
• Exceptional verbal and written communication skills, with the ability to influence and persuade

Benefits

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.