Account Director (West)

• DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future
• The Account Director is responsible for driving sustained growth within a portfolio of strategic, high-value customers. This role focuses on expanding wallet share through consultative engagement, maximizing value realization from deployed AI applications, and partnering closely with Engagement Directors and Technical Success Managers to deepen account penetration, identify new use cases, and reduce churn risk
• Growth Strategy: Develop and execute multi-year strategic plans to expand usage, cross-sell business applications, and increase AI maturity within assigned accounts
• Application Expansion & Use Case Development: Partner with Engagement Directors to uncover new GenAI functional use cases, collaborate with Technical Success Managers to increase application consumption, and ensure alignment to outcomes
• Churn Mitigation & Risk Management: Identify high-risk buying centers or stalled implementations and coordinate internal teams to re-engage customers with refreshed value narratives and delivery strategies
• Cross-Functional Leadership: Orchestrate collaboration across Engagement Directors, Technical Success Managers, and Pre-Sales resources to ensure successful deployments, adoption, and measurable outcomes
• Executive Relationship Management: Build and maintain trusted relationships with key customer executives and stakeholders to elevate DataRobot’s position as a strategic partner in their AI journey
• Industry Fluency & Vertical Selling: Leverage major/minor vertical alignment to bring consultative insight and guide customers through the AI adoption curve specific to their sector
• Internal Coordination & Forecasting: Own account-level planning, forecasting, and renewal coordination in partnership with Engagement Directors; act as the single-threaded leader for strategic revenue growth across assigned accounts

Benefits

• Medical, Dental & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• Global Employee Assistance Program (EAP)
• Paid Parental Leave
• Work from Home Opportunities
• A World-class Team
• Company Outings
• Open Door Policy- Experience leveraging a variety of prospecting tools and techniques
• 12+ years of experience selling enterprise software solutions; 2+ years selling AI-powered services with an industry focus is a plus
• Bachelor’s degree or equivalent work experience
• Ability to apply existing customer solutions into repeatable actions and leverage them within an industry sector; experience in FinServ or Heavy Industries is a plus
• Prior sales responsibility within global or large enterprise accounts; with a consistent, proven track record of meeting/exceeding quota