Account Executive (Client Services, German Speaking)

• This role reports to a Senior Account Director, Client Services
• In this exciting role you will be working directly with some of our most high profile clients and social platforms.
• You will work collaboratively with teams across London and Berlin, and report into the Senior Account Director, while being responsible for successfully sourcing and building relationships with multiple influencers across a range of verticals
• Support with the day-to-day management of creator and branded content campaigns, with a focus on key social platforms
• Reviewing creator content to ensure it meets campaign briefing requirements and expectations
• Expert knowledge of the creator community
• Responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies
• Support the campaigns team with strategic creator research, vetting, sourcing and outreach ensuring relevancy and diversity
• Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments
• Ensuring all campaigns are set up correctly across platforms including TikTok Creator Marketplace, TikTok Creative Exchange and Monday.com
• Supporting Account Managers and Senior Account Managers with daily campaign statuses and updates
• Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations
• Support with partner events and workshop initiatives
• Measures of success - in the first few months, you will have;
• Met the team: Spent 1:1 with your line manager and other team members to build rapport and understand how your role fits into the overall structure
• Familiarised yourself with key processes: Particular reference to our master docs, reporting, and creator selection processes
• Learned our key systems: Reference to Slack, G-drive tools, IQ, and Waves
• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves
• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns
• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager

Benefits

• Private Healthcare: We’ve got you covered for a range of healthcare needs
• Enhance Parental Leave: We support our people with big life changes
• Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
• Hybrid Working Model: We understand that your best work doesn’t need to be in our offices. That’s why we offer our people the option to work from home for two days a week
• Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
• Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
• End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
• Flexible Working: Start and finish times that can be flexed to support you
• Work from Anywhere Policy: Enjoy the freedom to work from where you want
• Dog Friendly Office: Your four-legged friends are always welcome in our office
• Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
• Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
• Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
• Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career- High energy and ability to multitask, with a real ability to quickly prioritise across several projects
• Passion for creators and very familiar with platforms such as TikTok, Instagram & Snap
• A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
• Able to build strong rapport and relationships both internally and externally
• The ability to remain calm under pressure
• You must speak German and English fluently
• Experience being organised and meticulous about meeting deadlines with excellent attention to detail
• Strong negotiation, presentation, and communication skills
• Not afraid to roll the sleeves up and get involved with day-to-day tasks when required