Account Executive - Client Servicing

Account Executive – Client Servicing
Advance Focus | advfocus.com | San Po Kong, Hong Kong

Job Highlights

• Support real client projects and build a client servicing career with guidance from experienced account managers

• Coordinate SEO, SEM, content marketing and website projects with our in-house specialists

• 16 days' annual leave, 5-day work week and outpatient medical benefit

Job Description

Advance Focus is a performance-driven digital marketing agency helping Hong Kong businesses improve online visibility, generate qualified leads and achieve measurable marketing results.

We are looking for an Account Executive – Client Servicing to support our account managers in client communication, project coordination and internal follow-up. This is not a purely administrative role. You will take part in real client projects and coordinate with our internal specialists across SEO, SEM, content, design and web to support smooth delivery.

Your initial focus will be client servicing and project coordination. As you gain experience, you may also support proposal preparation and inbound lead follow-up, without a sales target. The role suits an organised, detail-minded and responsive candidate who wants to build a career in client servicing, account management or digital marketing.

What You'll Do

• Support account managers in daily client communication and project coordination
• Prepare meeting agendas, meeting notes, recap emails and follow-up actions
• Coordinate project requirements and deliverables with internal specialists across SEO, SEM, content, design and web
• Track timelines, client requests, outstanding actions and internal progress using our CRM and project management systems
• Assist in preparing client reports, proposals, presentations and performance updates
• Join client meetings with senior team members and learn how to manage expectations professionally

What We're Looking For

• Up to 2 years of experience in client servicing, project coordination, marketing or a related field; fresh graduates are welcome
• Good written Chinese and English, with fluent spoken Cantonese and English
• Organised, detail-minded and responsive, able to manage multiple follow-up items and meet deadlines
• Comfortable communicating with clients and internal teams, with a positive attitude and openness to feedback
• Willingness to learn SEO, SEM, content marketing and website project workflows

Prior agency experience is welcome but not mandatory. We value communication, reliability, learning ability and follow-through more than whether you already know every area of digital marketing.

Great to Have

• Internship or work experience in an agency or in-house marketing team
• Basic understanding of SEO, Google Ads, social media, content marketing or website development
• Experience using CRM systems, project management tools or shared task boards
• Good presentation, business writing or reporting skills

What We Offer

• 5-day work week, Monday to Friday, 9:30 AM–6:30 PM; office in San Po Kong, within walking distance of Diamond Hill MTR Station
• 16 days of annual leave and outpatient medical benefit
• Practical training in client servicing and digital marketing workflows, with guidance from experienced account management and specialist teams
• Exposure to real client projects across different industries
• Opportunities to learn SEO, SEM, content marketing and website project coordination
• A practical path towards Senior Account Executive and Account Manager, based on communication skills, reliability, project ownership, client-handling ability and overall performance

Application Notes

Please include the following in your application:

• Expected monthly salary in HKD
• Available start date or required notice period
• Any relevant internship or experience in client servicing, project coordination, marketing or digital media

The final remuneration package will be determined based on the candidate's experience, demonstrated capabilities and overall suitability.