Account Executive

Job Summary:

As an Account Executive at Upper Hand, you will own the full sales cycle and help sports and fitness organizations modernize how they operate. You will identify high-potential prospects, lead structured discovery conversations, demonstrate how our platform solves operational challenges, and guide buyers through to close. 

This role is ideal for a consultative seller who is comfortable hunting for new business, running disciplined sales processes, and managing deals from the first touch through closed-won.

Duties & Responsibilities:

• Full-Cycle Sales Ownership
• Manage the entire sales process from outbound prospecting and discovery calls to live product demonstrations and closing the deal.
• Establish clear next steps and drive deals forward with urgency and accountability.
• Consultative Selling
• Conduct structured discovery to understand operational pain points around scheduling, registration, and payment processing..
• Position Upper Hand as a business solution, not just a software
• Tailor demos to each prospect’s needs and business model
• Outbound Prospecting and Pipeline Generation
• Proactively source new opportunities through cold calling, email, LinkedIn, and industry outreach
• Balance inbound lead follow-up with outbound pipeline creation
• Build and maintain a healthy pipeline to consistently achieve quota
• Pipeline Management
• Maintain an organized and active CRM (Hubspot)
• Manage opportunities through defined sales stages
• Provide reliable forecasting and pipeline visibility
• Product and Market Expertise
• Become an expert in the Upper Hand platform and competitive landscape
• Staying up-to-date on new features
• Stay informed on industry trends impacting sports businesses

Required Experience, Education, & Skills:

• 1–3 years of experience in a fast-paced sales environment (SaaS or Sports/Fitness industry experience is a major plus).
• You are a self-starter with a competitive spirit who is motivated by hitting (and exceeding) monthly quotas.
• You can explain complex software features in a way that is simple, relatable, and compelling to a busy business owner.
• You have a growth mindset and are eager to take feedback to sharpen your sales craft.
• Comfortable using modern sales tools (HubSpot, Google Suite, CRM, LinkedIn Sales Navigator, etc.) to optimize your workflow.

About Upper Hand:

Upper Hand is a vertical SaaS platform serving youth sports facilities and clubs across North America. We provide sports management software that helps facilities run their operations, from scheduling and registration to payments and member management. We're at an exciting inflection point as we have recently raised growth capital to help scale our customer base.