Account Executive

Who you are

• This role is ideal for a consultative sales professional who thrives in a fast-paced environment, enjoys building relationships, and is motivated by helping customers solve real business challenges through technology
• 2+ years of experience in a closing sales role, preferably selling SaaS or subscription-based software
• Demonstrated success meeting or exceeding sales quotas
• Strong consultative selling, negotiation, and relationship-building skills
• Excellent verbal, written, and presentation skills
• Experience managing a sales pipeline and forecasting opportunities
• Ability to quickly establish credibility with business owners and decision-makers
• Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously
• Self-motivated with a high level of accountability and drive
• Experience using Salesforce or another CRM platform
• Experience selling to SMB customers
• Experience in home services, customer experience, marketing technology, reputation management, or field service software
• Knowledge of outbound prospecting tools such as Salesloft, Outreach, or Gong
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent work experience
• Successful Account Executives are curious, resilient, and customer-focused. They build trust quickly, ask thoughtful questions, communicate value effectively, and consistently create win-win outcomes for customers and the business. They embrace collaboration, continuously improve their sales skills, and are passionate about helping service businesses succeed

What the job involves

• We are looking for an Account Executive to join our Customer Engagement Solutions team, supporting the Customer Lobby and pulseM product lines
• As an Account Executive, you will serve as a trusted advisor to prospective customers, helping home service businesses improve customer engagement, online reputation, lead generation, and retention through our SaaS solutions. You'll own the entire sales cycle—from discovery and product demonstrations to proposal, negotiation, and close—while consistently delivering an exceptional buying experience
• Own the full sales cycle from prospecting and discovery through negotiation and closing new business opportunities
• Conduct consultative discovery conversations to understand customer business goals, operational challenges, and growth opportunities
• Deliver engaging virtual product demonstrations showcasing the value of Customer Lobby and pulseM solutions
• Build and maintain a healthy pipeline through outbound prospecting, inbound leads, referrals, and follow-up activities
• Position Customer Lobby and pulseM as strategic solutions that help customers generate leads, improve online reputation, increase customer retention, and drive business growth
• Develop tailored proposals and pricing recommendations based on customer needs
• Consistently achieve and exceed monthly, quarterly, and annual sales goals
• Maintain accurate pipeline, forecasting, and customer activity within Salesforce
• Partner closely with Business Development, Marketing, Customer Success, and Implementation teams to ensure a seamless customer experience
• Stay informed on industry trends, competitive offerings, and evolving customer needs within the home services market
• Represent EverCommerce with professionalism, integrity, and a customer-first mindset

Benefits

• Flexibility to work where/how you want – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k with company match
• Flexible and generous paid time off
• Employee Stock Purchase Program