Account Executive

• You’ll play a vital role in supporting one of our key clients. You’ll be a central point of contact helping to ensure all queries are managed efficiently and professionally
• You’ll support the team with a main project brief, making sure the project is accurately captured, scheduled and delivered on time. Over time, you’ll be up-skilled to act as support across various other briefs, building your knowledge and confidence to handle them independently
• Your day-to-day will also include providing admin and system support for project management tasks. Alongside this, you’ll be managing briefs, coordinating timelines and working with account managers, client teams and internal teams to deliver exceptional customer service
• Quality control checks and compiling reports will also form part of your role, helping to maintain high standards and support strategic decision-making
• Efficiently manage data, artwork and print briefs using our cutting-edge technology
• Validating information supplied by the client to ensure accuracy of briefing
• Act as the primary point of contact for projects, managing this end to end
• Stay on top of Work In Progress (WIP) management, ensuring timely project progression
• Handle invoicing and month-end tasks efficiently
• Addressing client needs / concerns as quickly and effectively as possible, to develop and maintain strong relationships
• Provide support on content and production work within the team
• Stock Management and reporting
• Holiday cover for AM’s

Benefits

• Work from home
• 25 Days Holidays + Bank Holidays
• Wellbeing at ITG: From employee Wellbeing Days to company-wide initiatives, your wellbeing is our top priority
• Tech: Our cutting-edge technology empowers people to be their creative best
• Discounts: Save money with some of the biggest brands around
• Enhanced Sick Pay: For when you’re not quite feeling yourself
• Health Insurance
• Referral Programme
• Welcome Packs- You’re proactive, self-motivated and able to work across multiple projects with varying deadlines. Your key skills lie in customer service, attention to detail and the ability to stay calm under pressure, in this fast paced collaborative environment
• Able to build strong relationships with clients, colleagues and suppliers - Essential
• Working knowledge of Mediacentre for coordinating artwork and print production - Essential
• Remain calm and confident when handling challenging situations - Essential
• Excellent attention to detail. Able to prioritise workload effectively, managing multiple projects in a fast-paced environment. - Essential
• A true team player with a positive and collaborative approach - Essential
• Strong communication skills, both written and verbal - Essential
• First and foremost, you should be service driven. Our people go above and beyond to put customer service at the heart of everything - Essential
• Proficient in Microsoft Office suite – especially Excel - Essential
• Experience managing end to end studio briefing process with the ability to effectively manage and prioritise artwork workloads - Essential
• Able to work independently, whilst keeping stakeholders informed - Essential- Drop us your application and someone from our team will be in touch