Account Executive

Who you are

• Proven experience in closing inbound deals and sales conversions, preferably in a B2B environment. Outbound skills would be a plus
• Minimum 18 Months in a closing position to be considered
• Strong communication, negotiation, and interpersonal skills
• Ability to effectively prioritize and manage multiple opportunities at once
• Experience with CRM tools (e.g., Salesforce, HubSpot) and sales automation platforms
• Self-motivated with a goal-oriented mindset and the ability to work independently
• Strong analytical skills with the ability to assess client needs and craft personalized solutions
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees

What the job involves

• As an Account Executive for Gusto’s 401(k) business, you’ll lead a team of driven sales professionals who introduce existing Gusto customers to our retirement benefits solution
• You’ll focus on coaching, strategy, and execution — empowering your team to educate customers on the value of adding 401(k) to their Gusto platform
• This role combines leadership, collaboration, and a passion for growth, helping small businesses build stronger financial futures for their teams while scaling one of Gusto’s most exciting products
• Close Inbound Deals: Take responsibility for converting qualified inbound leads into closed sales by understanding client needs, presenting tailored solutions, and negotiating terms effectively
• Sales Strategy: Work closely with the sales and marketing teams to ensure a seamless transition from lead generation to deal closure, enhancing the customer journey and experience
• Consultative Selling: Engage with inbound leads to assess their business needs and provide a consultative approach that matches our products/services to their goals
• Relationship Building: Cultivate long-term relationships with clients through ongoing communication and support, ensuring satisfaction and retention post-sale
• Sales Targets: Meet and exceed monthly and quarterly sales targets by closing inbound leads while ensuring profitability for the company
• CRM Management: Utilize the CRM system to track leads, manage sales pipeline, and maintain accurate records of client communications and deal progress
• Collaboration: Work closely with marketing and customer success teams to ensure smooth onboarding of new clients
• Reporting: Provide regular updates on progress towards goals, challenges, and opportunities to the sales manager or leadership team

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Family care and support, including family planning and fertility benefits
• Gender-affirming care and support
• A variety of mental health resources
• Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more
• Free meals and refreshments at the office (conversation and community is an added bonus!)