Account Executive

Role & responsibilities

• Airlines & IATA Operations: Manage and process weekly IATA / BSP (Billing and Settlement Plan) statements, ensuring accurate ticketing reconciliation, refunds, void checks, and Commission Tracker updates.
• Accounts Payable (Vendor Payments): Process timely payments to travel suppliers, including hotel chains, private charter operators, DMCs, and cruise lines while managing multi-currency foreign exchange (FX) transactions.
• Accounts Receivable & Debtor Follow-up: Track client billing, deposit schedules, and final balances for travel packages. Actively follow up with clients, corporate accounts, and client representatives to ensure timely collections and clear outstanding receivables before travel departure.
• Accounts Reconciliation: Perform regular bank reconciliations, credit card settlement clearing, and supplier ledger reconciliations to keep accounting records zero-defect.
• Financial Reporting & Compliance: Support month-end and year-end financial closures, GST/VAT/TDS compliance, and assist management with cash-flow forecasting for upcoming travel seasons.
• Cross-Department Collaboration: Partner closely with travel designers, ticketing desks, and operations teams to verify margin integrity on custom itineraries before final client dispatch.

Requirements & Qualifications

• Education: Bachelors degree in Accounting, Finance, Commerce, or a related field. Professional certifications (e.g., IATA Finance & Accounting, ACCA, or CA Intermediate) are a strong plus.
• Experience: 2+ years of hands-on accounting experience specifically within a travel agency, tour operator, or hospitality environment.
• Technical Skills: Proficient in IATA BSP Link, GDS systems (Amadeus, Sabre, or Galileo for ticketing audit data), travel-specific ERP software (e.g., Travel Tripper, Dolphin, Tally, Zoho Books, or NetSuite), and advanced MS Excel (pivot tables, VLOOKUP/XLOOKUP, SUMIFS).
• Domain Knowledge: In-depth understanding of airline commission structures, ADMs/ACMs (Agency Debit/Credit Memos), foreign currency payments, credit terms, and receivable aging management.
• Soft Skills: Professional yet firm communication skills for debtor follow-ups, meticulous attention to detail, and discreet handling of financial transactions.

Key Performance Indicators (KPIs)

• Debtor Collection Efficiency: Maintain a 95%+ timely collection rate on client deposits prior to booking confirmations and ensure 100% full balance clearing before client travel dates.
• Accounts Receivable Aging: Keep Days Sales Outstanding (DSO) strictly within company targets, ensuring zero uncollected client balances past 60 days.
• IATA Settlement Accuracy: Achieve zero ADMs (Agency Debit Memos) resulting from accounting or ticketing discrepancies, along with 100% on-time BSP clearing.
• Vendor Payment Processing: Maintain a 98%+ on-time payment rate to partners to secure preferred vendor relationships and benefits.
• Reconciliation Timelines & Error Rate: Complete all monthly bank, ledger, and credit card reconciliations with less than 0.5% variance between bookings and final ledger entries.