Account Executive

Who you are

• Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here
• As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:
• You are a fast learner and self-starter energised by talking to people, solving challenges, and driving towards sales goals
• You are a fluent English speaker, with a deep understanding of the UK market. Additional languages are a plus!
• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
• You have proficiency with a CRM software and are ready and willing to learn new systems
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights
• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces

What the job involves

• The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers
• As an Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers
• You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth
• Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:
• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Source and prospect sellers, securing initial discovery and onboarding calls
• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilising key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback

Benefits

• Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
• Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
• Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
• Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.