Account Executive

Roles & Responsibilities

1. Business Development & Sales

   • Identify and develop new business opportunities, generate leads, manage sales pipelines, and achieve revenue and customer acquisition targets.
   • Identify cross-selling and upselling opportunities across existing and potential clients.

2. Account & Relationship Management

   • Manage assigned accounts throughout the customer lifecycle, maintain strong client relationships, monitor satisfaction and engagement, and support customer retention and renewals.

3. Consultative Sales & Opportunity Management

   • Understand client business needs and promote appropriate Company products and solutions.
   • Manage the sales process from lead generation and client meetings to proposal, negotiation, and contract signing.

4. Proposal, Commercial & Onboarding Support

   • Prepare proposals, quotations, RFP/RFI responses, and other commercial documentation.
   • Support client onboarding and implementation to ensure a smooth and timely Go-Live.

5. CRM, Reporting & Administration

   • Maintain accurate CRM records, monitor pipeline and sales performance, prepare forecasts, and provide regular commercial reports to management.

6. Market Intelligence & Continuous Improvement

   • Monitor market trends, competitor activities, and customer needs to identify new business opportunities and support product development.

7. Compliance & Collaboration

   • Ensure compliance with applicable regulations, Company policies, data protection, information security, and confidentiality requirements.
   • Collaborate with relevant internal teams to support successful commercial delivery.

Qualifications & Experience

Education

• Bachelor's Degree (S1) in Business, Marketing, Finance, Banking, Economics, Information Systems, Management, or related fields.
• Master's Degree (MBA or equivalent) is an advantage.

Experience

• Minimum 3–5 years of relevant experience in Business Development, Corporate Sales, Key Account/Relationship Management, Financial Services, Banking, Fintech, Credit Bureau, or Data & Analytics solutions.
• Proven experience in managing enterprise or strategic accounts and engaging senior/C-level stakeholders.
• Strong track record in achieving revenue and customer growth targets.

Technical Competencies

• Commercial: Enterprise Sales, Key Account Management, Consultative & Solution Selling, Business Development, Commercial Negotiation, and Sales Forecasting.
• Industry Knowledge: Credit Bureau and Credit Risk Management, Lending, Alternative Credit Scoring, Financial Data Services, Banking, Multifinance, and Fintech.
• Business Skills: Financial and Market Analysis, Proposal and Contract Management, CRM, Pipeline Management, and Revenue Planning.
• Technology: Experience with CRM systems and Microsoft Office; Power BI and digital collaboration tools are preferred.
• Regulatory Knowledge: Understanding of applicable OJK regulations, Personal Data Protection Law, Information Security, Data Governance, Confidentiality, and Anti-Bribery & Anti-Corruption requirements.