Account Executive

Who you are

• Demonstrated B2B sales experience OR lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up
• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected

What the job involves

• We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries
• You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers
• You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner
• This is a hybrid position open to candidates based near Hootsuite's London office
• In this role, you will report to the Manager, Mid-Market Sales
• Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month
• Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers
• Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges
• Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer
• Complete RFI/ RFP and other supplier technical requirement documents
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media
• Provide day to day peer support with training new team members as they onboard and develop their sales skills
• Perform other related duties as required

Benefits

• 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
• A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
• Accidental death and dismemberment (AD&D) Insurance
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Gym / Wellness Reimbursement ($55 per month)
• Gym Discount
• Health Insurance
• Life Insurance
• Maternity Leave
• PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
• Paternity Leave
• Sick Time (for individual employee and family members)
• Bereavement Leave
• Business Travel Insurance
• Company Phones
• Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
• Immigration Assistance
• Phone Bill Reimbursement ($50 per month)
• Remote Work
• 401k
• Employee Discount
• Pet Friendly Workplace
• RRSP Matching
• Volunteer Time Off