Account Executive

Do you consistently ask, “What’s Next?”

Are you nimble and able to adapt to rapidly changing situations?

Do you thrive in a fast-paced environment?

Think you could be THE PLAID AGENCY’s next Account Executive?

We’re THE PLAID AGENCY…an award-winning, full-service advertising agency specializing in customer insights, fundamental fierceness and a passion to deliver. We are growing and searching for a highly motivated Account Executive to join our team. This is a "roll up your sleeves" opportunity to jump in and manage the creation, execution and evaluation of digital and traditional marketing strategies and initiatives.

Account Executive Primary Responsibilities:

Strategic Leadership & Account Growth

• Analyze campaign performance across channels; synthesize insights into strategic recommendations that improve client outcomes and demonstrate clear ROI.
• Identify expansion opportunities within accounts through proactive strategic planning and business-aligned recommendations.
• Lead quarterly business reviews: present performance data, strategic insights, and growth roadmaps to senior client stakeholders.

Project & Workflow Management

• Build and drive project plans: scope, milestones, owners, dependencies, risks, and budgets.
• Run stand-ups and status: agendas, notes, action items, and follow-through.
• Maintain accurate timelines and resourcing; flag risks early and propose options.
• Own handoffs and QA—no deliverable ships without your eyes on it.

Client Partnership

• Be a trusted day-to-day partner: clear updates, smart asks, and proactive recommendations.
• Capture goals and KPIs; translate strategy into briefs, SOWs, and workback plans.
• Prep/lead portions of client meetings with confidence and clarity.
• Navigate difficult conversations—scope changes, budget constraints, timeline shifts—with solutions-oriented professionalism.

Integrated Marketing Execution

• Coordinate cross-discipline work (strategy, content, design, web/dev, media, PR).
• Support digital programs (email, social, paid search/social, analytics) with practical, data-aware recommendations.
• Contribute to web and social best practices (UX/SEO basics, content structure, accessibility considerations).
• Roll up your sleeves: write project briefs, build presentation decks, draft client-facing documents, QA live sites, and jump into execution when the team needs support.
• Help manage vendors/freelancers to scope, schedule, and budget.

Quality & Operations

• Uphold brand, editorial, and accessibility standards; execute QC checklists.
• Keep documentation tight: briefs, scopes, change orders, recaps, and retros.
• Mentor junior team members on client management, project execution, and agency best practices.
• Help improve our playbooks and templates (SOPs) so the whole team gets faster and better.