Account Executive

Key Responsibilities:

• Recommend and develop marketing strategies for clients across social media, online marketing, and digital media optimization channels.
• Execute marketing plans and support campaign implementation for clients across a variety of projects and industries.
• Manage day-to-day account operations, including content coordination, social media management, promotion support, and basic business or campaign analysis.
• Coordinate with internal teams such as digital marketing, creative, media, and operations, as well as external partners or vendors, to ensure timely and effective delivery of work.
• Build and maintain strong client relationships by understanding client needs, addressing issues promptly, and ensuring overall service satisfaction.
• Use AI tools appropriately to support meeting summaries, brief development, email drafting, presentation preparation, reporting, task organization, and workflow efficiency.
• Review, refine, and validate AI-assisted outputs to ensure accuracy, professionalism, clarity, and suitability before internal or client use.
• Negotiate and coordinate effectively with clients, partners, contractors, and internal support teams to ensure smooth execution and alignment.
• Monitor campaign performance, sales performance, GMV, operational progress, and overall project effectiveness for each client account.
• Prepare weekly or monthly reports, performance reviews, and recommendation presentations for clients and relevant stakeholders.
• Identify opportunities to improve account performance, communication flow, and service quality through proactive thinking and collaboration.

Job Qualifications:

• Bachelor’s degree in Business Administration, Management, Marketing, Economics, Engineering, or a related field.
• 3–5 years of experience in account management, client service, or project management within digital marketing, advertising, or a marketing agency environment.
• Experience in online advertising, social media marketing, merchandising, campaign planning, or integrated marketing execution is an advantage.
• Strong understanding of client servicing, project coordination, campaign management, and cross-functional teamwork.
• Comfortable using AI tools as part of the workflow to support communication, reporting, documentation, planning, and productivity improvement.
• Able to evaluate, refine, and improve AI-generated outputs with sound judgment and professional attention to detail.
• Strong interpersonal, coordination, problem-solving, and communication skills.
• Good command of English and strong presentation or client-facing communication ability.
• Able to manage multiple projects, prioritize tasks, and work effectively in a fast-paced environment.
• Proactive, adaptable, and eager to learn new tools, technologies, and ways of working.
• Creative thinker with the ability to contribute fresh ideas and practical solutions for clients and internal teams.