Account Executive

About us
Hoselink is an Australian-owned family business and one of the country's best-known gardening and watering brands, selling premium products that are built to last. Hoselink Commercial, our B2B division, brings that same quality to businesses, retailers and institutions across Australia, backed by dedicated account support and an online trade portal. We're a growing team that cares about quality, strong partnerships and doing right by our customers.

The role
As our Account Executive, you'll help Hoselink Commercial to grow by building pipelines, winning new accounts and looking after the customers who order through our B2B portal. You'll work closely with our Business Development Manager, and you'll play a key part in reaching our FY27 B2B sales target.

Key responsibilities
Account management and customer service

• Onboard new commercial customers onto the Hoselink Commercial portal, guiding them through setup so they can start ordering smoothly
• Manage and grow a portfolio of small and mid-sized B2B accounts as their main point of contact
• Resolve day-to-day order, product and account queries
• Follow up inbound portal enquiries promptly and turn interest into active accounts

Prospecting and sales

• Build and qualify the commercial pipeline, with a focus on high-volume, bulk and smaller B2B customers
• Run bulk email campaigns and build targeted contact lists across relevant industries
• Make outbound calls to introduce Hoselink Commercial and convert leads into new accounts
• Support the BDM in pitching, quoting and closing larger accounts

Commercial operations

• Process purchase orders accurately and on time
• Work with the warehouse on fulfilment, keeping customers updated on their orders
• Book and track pallet deliveries from dispatch through to delivery
• Keep the CRM and pipeline accurate, and report on activity and progress
• Support the Commercial Team with admin and marketing activities as needed

About you

• Early-career B2B sales or business development experience, or strong customer-facing experience and the drive to move into sales
• Proactive and organised, and comfortable prospecting and picking up the phone
• Good commercial instincts and a knack for building relationships
• Strong attention to detail with orders, quotes and admin
• Familiar with a CRM, and accurate and disciplined with pipeline data
• An interest in consumer or gardening products is a bonus

What's in it for you

• $75,000 + super
• Hybrid working, with 3 days a week in our Brookvale office
• Monday to Friday, 9am to 5pm (no weekends)
• Free on-site gym, sauna, ice bath and massage chairs
• A supportive, welcoming team with regular social events
• Staff discounts

Apply now with your CV and a short cover letter telling us why you'd be a great fit.