Account Executive

The Account Executive is responsible for generating new business opportunities, managing customer relationships, and promoting the company's logistics and freight forwarding services. This role focuses on achieving sales targets, delivering excellent customer service, and collaborating with internal stakeholders to ensure customer requirements are met while contributing to the company's overall business growth.

Key Responsibilities

Business Development & Sales

• Prospect and identify potential customers to generate new business opportunities.
• Schedule and conduct client meetings to present the company's logistics and freight forwarding services.
• Prepare quotations and proposals, negotiate commercial terms, and close sales opportunities.
• Achieve assigned sales targets while contributing to the company's revenue growth.

Customer Relationship Management

• Build, maintain, and strengthen long-term relationships with existing and prospective customers.
• Provide responsive support to customer inquiries and ensure a high level of customer satisfaction.
• Gather customer feedback and market intelligence to identify business opportunities and improve service offerings.

Cross-Functional Collaboration

• Coordinate with Operations and other support teams to ensure timely and efficient service delivery.
• Endorse customer requirements, sales leads, and client feedback to the appropriate departments and ensure prompt follow-through.
• Support the successful implementation and transition of new customer accounts.
• Perform other sales and business development functions as assigned by Management.

Job Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or any related business course.
• With at least two (2) to three (3) years of relevant sales experience.
• Experience in the Logistics and Freight Forwarding industry is an advantage.
• Knowledgeable in market research, sales strategies, and negotiation within the Supply Chain and Logistics industry.
• Possession of a valid driver's license and own vehicle is an advantage.

Skills & Competencies

• Strong sales, negotiation, and business development skills.
• Excellent communication, presentation, and interpersonal skills.
• Strong customer relationship management and time management skills.
• Results-oriented, self-motivated, and proactive.
• Computer literate with proficiency in Microsoft 365 applications.