Account Executive

Greetings From FPL Group of companies!!

Qualification: B.Com, M.Com

Experience: 2+ years

Location : Chennai

Job Requirements:

• Responsibility for cash register and cash control to ensure that all amounts are correct.
• Print receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of services.
• Provide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experience.
• Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer system.
• Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed.
• Assist with general front desk clerical duties such as managing office supply inventory, keeping the cashier window area clean, and patching callers through to the appropriate contacts.
• Greet customers with a smile, maintain a professional appearance, and escalate customer complaints to the service advisor if needed.

Key Skills:

• Main cash, petty cash
• Advance Excel like – Vlookup, if condition, Pivot table,
• Tally,
• SAP

Dhivya Muralikrishnan,

89255 23152 (or) share ur resume to [email protected]

Job Type: Full-time

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person