Account Executive

About us

At Ideal Systems, we design and build cutting-edge mobile applications on top of the world's leading Customer Experience platforms, including Genesys, Amazon Connect, and NiCE.

Our mobile solutions empower some of the world's largest organizations to extend the full power of these platforms far beyond the traditional contact center, bringing seamless communication and customer engagement directly into the hands of their mobile workforce.

We're growing fast: ARR has grown 110%+ year over year for three consecutive years, and platform usage doubles annually. Our ambition is clear: to continue growing as a leading partner for mobile applications, and we're expanding our US go-to-market team to support that growth.

The role

As an Account Executive, you will own the full sales cycle for our US market, from qualified opportunity through closed won. You will work target accounts across the NiCE, Amazon Connect, and Genesys ecosystems, run your own discovery and demos, and build pipeline through a combination of self-sourced and supported efforts.

Thriving in this role calls for self-direction, deal-closing instincts, and comfort operating in a growing sales org where ambiguity is part of the job. As an early US sales hire, you will help shape the playbook alongside an experienced team that is invested in your success.

In this role, you will:

• Own the full sales cycle from discovery through close, including your own demos and technical conversations
• Run consultative deals across the NiCE, Amazon Connect, and Genesys ecosystems, navigating longer cycles to closed won
• Self-source pipeline to consistently hit pipeline coverage targets
• Multi-thread across IT, operations, and business stakeholders to build consensus and move deals forward
• Engage the NiCE, Amazon Connect, and Genesys partner ecosystems to source new opportunities, support joint deals, and represent Ideal Systems within partner channels
• Manage pipeline and forecast accuracy in HubSpot, keeping deal data clean and current
• Represent Ideal Systems at industry events, trade shows, and partner activities
• Achieve or exceed revenue targets and performance standards

Your Profile

• 3+ years of sales experience in B2B technology with a track record of hitting or exceeding quota; experience at NiCE or within the NiCE ecosystem strongly preferred
• Ability to build pipeline independently and carry it through to closed won
• Strong discovery and qualification skills using MEDDIC, MEDDPICC, or a similar framework
• Comfortable running your own demos and product storytelling without an SC
• Strong written communication for outbound and executive-level correspondence
• Confident presenting to and negotiating with senior buyers
• Active listener who can read a room and adjust accordingly
• Comfortable with ambiguity and willing to be a builder, not just an executor
• Proven ability to work effectively in a fully remote role

Nice to Have

• Background at NiCE in an AE, BDR, CSM, or SC role focused on consultative contact center sales
• Active NiCE network you are willing to leverage, with familiarity across the broader CCaaS ecosystem
• Experience selling in or around the CCaaS ecosystem, including the NiCE, Amazon Connect, or Genesys partner channels
• Experience selling mobile, SaaS, or platform-extension products

What We Offer

Competitive compensation package, including:

• Base salary and uncapped variable commission on deals
• Comprehensive benefits including medical, dental, vision, 401(k), and PTO
• Laptop and tools needed to do the job
• Fully remote role based in the United States
• Room to grow within a lean, fast-paced organization where your contributions move the needle

Interested?

Apply and join a team where you can contribute meaningfully while helping build out our US presence at a company growing 110%+ year over year.