Account Executive

Develops and maintains favorable relationships with new and existing provider clients. Identifies and helps to develop strategic relationships with partners or potential customers. Leads development of new business opportunities that support the overall growth strategy. Collaborates with service line leadership, business development, and marketing teams to implement business development initiatives. Responsible for reviewing and analyzing the results of past campaigns and developing new initiatives and partnerships. Ensures that services consistently meet provider client needs.

• Client Support and Services

  • Develops relationships with clients creating a positive experience with assigned market(s). Serves as primary contact for client needs and concerns.
  • Monitors clients needs to ensure delivery of services as promised, within acceptable timelines and with minimal problems.
  • Shares services with client leadership to educate them on new services.

• Reporting and Communication

  • Develops a template for weekly reporting and provides weekly update to leadership regarding client relations.
  • Meets with each client on a regular basis as defined by leadership. Completes a monthly client executive meeting.
  • Provides team with consistent and timely client assessment profiles. Manages all client assessment profiles.
  • Coordinates and facilitates quarterly reporting of defined metrics.
  • Provides annual analysis of each clients relationship with Lourdes.

• Strategy and Planning

  • Ensures client engagement with assigned facilities
  • Works collaboratively with Service Line leadership to develop services that meet organizational and client needs.

• Performs other duties as assigned

  • Manages the organization's relationships.

• 3 years sales experience, preferably in a healthcare or service environment

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Economics, Data Analytics, Public Health, or related field

• Excellent organizational and written communication skills. Superior interpersonal skills.