Account Executive

Key Duties and Responsibilities:

1. Sales Generation & Account Management

• Achieve assigned monthly and quarterly sales targets.

• Identify, prospect, and develop new accounts within the healthcare sector, particularly hospitals and healthcare institutions.

• Manage and grow existing healthcare and hospital accounts to maximize business opportunities.

• Develop and maintain strong relationships with hospital key stakeholders, including purchasing/procurement personnel and key decision-makers.

• Conduct sales presentations, product demonstrations, and negotiations with clients.

• Prepare and submit accurate Sales Orders, quotations, and proposals for approval.

• Participate in bidding processes as required by the Sales Supervisor/National Sales Manager.

2. Customer Service & Relationship Building

• Serve as the main point of contact for assigned healthcare and hospital accounts.

• Provide timely support and resolution to customer inquiries, concerns, and complaints.

• Conduct regular client visits to maintain and strengthen customer relationships.

• Build relationships with existing and prospective hospital and healthcare accounts.

• Gather customer feedback to help improve products, services, and sales processes.

3. Sales Operations & Reporting

• Maintain accurate sales records and update activities in the CRM or reporting system.

• Submit daily, weekly, and monthly reports on sales activities, pipeline, and forecasts.

• Coordinate with logistics, warehouse, and finance teams to ensure smooth order processing and timely deliveries.

• Monitor account receivables and support collection efforts in coordination with Finance.

4. Marketing & Event Support

• Communicate and promote marketing campaigns, product launches, and special promotions to clients through email, calls, and customer visits to drive awareness and sales opportunities.

• Participate in trade shows, exhibitions, and networking events relevant to the healthcare industry to promote company products and services.

• Distribute marketing collaterals and support brand visibility in the field.

5. Inventory Awareness & Forecasting

• Monitor stock levels of fast-moving items for clients in the assigned territory.

• Provide input to the Sales Supervisor for sales forecasts and inventory replenishment

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Qualifications:

• Bachelor's degree in Business Administration, Marketing, Healthcare-related course, or related field; strong relevant experience may be considered.

• Minimum of 1-3 years of sales or account management experience in the healthcare industry, preferably handling hospital accounts.

• Existing relationships or network with hospitals and healthcare institutions is highly preferred.

• Experience dealing with hospital purchasing/procurement teams and key decision-makers is an advantage.

• Proven ability to meet or exceed sales targets.

• Strong communication, negotiation, and presentation skills.

• Customer-oriented with excellent relationship-building skills.

• Proficiency in MS Office; experience with ERP/CRM systems is an advantage.

• Ability to work independently and as part of a team.

• Willingness to travel frequently within the assigned territory.