Account Executive - Payments

Company Description Redo is focused on helping brands reduce cart abandonment and build customer loyalty by creating elevated purchase and post-purchase experiences. The company consolidates the post-purchase technology stack to save businesses time and money while delivering a premium experience for customers. Redo’s solutions are designed to help merchants retain more profit by minimizing returns, improving order tracking, and optimizing customer service. By enhancing every interaction after checkout, Redo aims to increase customer lifetime value through a more thoughtful and efficient post-purchase journey.

Role Description The Account Executive - Payments is a full-time, on-site role based in Draper, UT. This role is responsible for prospecting and qualifying new business opportunities, conducting discovery calls, and delivering tailored product demonstrations focused on Redo’s payments and post-purchase solutions. The Account Executive will manage the sales cycle from initial contact through negotiation and closing, ensuring a smooth handoff to onboarding and customer success teams. Day-to-day activities include building and maintaining a healthy pipeline, collaborating closely with marketing and product teams, preparing proposals, and accurately forecasting revenue. The role also involves maintaining strong relationships with existing accounts, gathering feedback from clients, and helping refine sales strategies to drive adoption and growth in the payments segment.

Qualifications

• Proven experience in B2B sales or account executive roles, ideally within SaaS, eCommerce, or payments solutions.
• Strong skills in prospecting, lead qualification, and pipeline management, with the ability to meet and exceed sales targets.
• Excellent communication, presentation, and negotiation abilities, with comfort speaking to both technical and non-technical stakeholders.
• Ability to analyze customer needs and translate them into clear value propositions and tailored solutions.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and basic sales analytics to track performance and inform strategy.
• Collaborative mindset and ability to work cross-functionally with marketing, product, and customer success teams.
• High level of organization, time management, and attention to detail in managing multiple opportunities simultaneously.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Interest in eCommerce, customer experience, and post-purchase optimization; prior experience in payments is a strong plus.
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