Account Executive (POSM)

About Tag

At Tag, we bring bold ideas to life. As a global creative production and sourcing partner, we help the world’s leading brands create content at scale, delivering campaigns that are more impactful, more efficient and more effective.

For over 50 years, we’ve partnered with some of the world’s most iconic brands to accelerate speed to market while driving marketing efficiency and brand consistency across every channel. With operations in 29 countries and as part of Dentsu, a global leader in integrated marketing and communications, we bring together creativity, technology and production expertise to deliver end-to-end solutions across creative adaptation, digital content, print, Point of Sales Merchandising (POSM) and sourcing.

Just as we believe great work comes from bringing together different disciplines, we believe it comes from bringing together different people. Diverse perspectives, backgrounds and experiences are what drive our creativity, and we’re committed to fostering an inclusive culture where everyone feels empowered to do their best work.

That commitment is reflected in the recognition we’ve earned, including Best Culture, Production Agency of the Year, and Outstanding SME in Gender Equality, Family Status Equality, and Racial Equality and Inclusion.

Learn more at www.tagworldwide.com

Role Summary

The Account Executive supports the Senior Account Manager and Account Managers in coordinating client projects from brief through creative development, production and delivery. The role maintains accurate job records, follows up with clients and suppliers, and prepares documentation for estimates, purchase orders, reconciliation and timely billing. Working under the direction of the account team, the Account Executive helps keep projects organised and on schedule, escalating missing information, delays and discrepancies promptly..

Key Responsibilities

• Support the Senior Account Manager and Account Managers across print, POSM, premium items and creative projects, completing assigned tasks to agreed quality standards and deadlines.
• Collect client briefs, specifications and delivery requirements; clarify missing information with the responsible Account Manager before work is briefed or progressed.
• Help prepare creative briefs and coordinate artwork, feedback and approval records, ensuring teams and suppliers work from the latest approved version.
• Request and collate supplier quotations, compare costs and timelines, and prepare estimates for Account Manager review and approval.
• Prepare client and vendor purchase order requests and maintain approval records. Follow the account’s no-PO-no-work control and flag missing approvals before work proceeds.
• Follow up with approved suppliers on samples, production progress, quality checks and delivery dates; escalate issues or changes to the responsible Account Manager.
• Coordinate delivery and logistics information, confirm receipt, and obtain and file proof of delivery and other required production or acceptance evidence.
• Maintain Tag’s account tools and job trackers covering briefs, estimates, approvals, purchase orders, production, delivery, reconciliation and billing status.
• Compile approved estimates, client and vendor purchase orders, vendor invoices, actual costs and delivery records for reconciliation; flag discrepancies for Account Manager resolution.
• Prepare complete billing documentation for Account Manager review, follow up on missing items and support Finance with invoice queries and status updates.
• Update quoted versus actual hours and costs where required; flag overruns, scope changes and requests for free-of-charge work before commitments are made.
• Arrange meetings, record actions and follow up with clients, suppliers and internal teams. Provide routine updates within the agreed scope and refer complaints or commercial decisions to the Account Manager or Senior Account Manager.
• Coordinate priorities with the Senior Account Manager and Account Managers, keep clear handover records and raise competing deadlines or capacity concerns early.
• Build knowledge of client brands, production processes and account procedures; contribute to service improvements and work with other markets and support teams as required.

Required Knowledge, Skills and Experience

• Educated to degree level or equivalent practical experience.
• Relevant experience in account coordination, client services, purchasing or production support; agency, FMCG or retail experience is beneficial.
• Basic understanding of print and POSM production, creative workflows and supplier coordination, with a willingness to develop technical knowledge.
• Strong organisation and attention to detail, with the ability to maintain accurate records and follow up multiple tasks and deadlines.
• Comfortable working with quotations, purchase orders, costs and billing documents, using Excel and account or procurement systems.
• Clear written and spoken communication in Thai and English, and a collaborative approach to clients, suppliers and colleagues.
• Able to follow agreed processes, use initiative within assigned responsibilities and recognise when an issue needs escalation.

Looking forward to doing meaningful work alongside talented people? We’d love to hear from you.

Join a global team shaping creative production for some of the world’s most recognised brands while building a career with purpose, scale and opportunity.

Tag is committed to an ethical and inclusive recruitment process and will never ask applicants for sensitive personal information upfront or make employment offers contingent on financial requests.

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