Account Manager

At HMD, we are transforming the mobile industry by delivering mobile and connectivity solutions that bridge the digital divide. From feature phones to smartphones, we create family-friendly devices that empower the disadvantaged and safeguard young users, we produce devices that champion secure, European-made technology and we offer affordable, exciting alternatives to the norm in all our markets.

Since launching our first Nokia-branded devices in 2016, we’ve continually evolved our portfolio, introducing reborn classics, repairable smartphones, enterprise-ready devices, and mission-critical solutions. In 2023, we turned a new page with the introduction of HMD-branded phones. In 2024, we celebrated exciting partnerships: The Barbie Phone with Mattel, The Boring Phone with Heineken, and of course our vibrant collaboration with Barcelona FC. We launched the HMD Pulse portfolio and partnered with Xplora, bringing bold, family-friendly innovation to the forefront.

Our goal is simple: to create phones you’ll want to keep around. Phones that are tough, fun, secure, fast, and affordable delivering the whole package. With operations spanning over 40 countries and a gloriously diverse team, we’ve achieved EcoVadis Platinum status, proving our commitment to sustainability and excellence in a highly competitive marketplace.

We are seeking an Account Manager to join our sales team. This is a key role and will have a direct impact on the sustained revenue growth of the concerned markets. The candidate should be a self-starter with a passion for technology and creative problem-solving. We are looking for a candidate who brings high ownership and commitment to the role in an entrepreneurial setting.

Please note that this role will either be hired directly by HMD or via a third party.

Responsibilities:

Planning & Sales Management:

• Design and execute GTM strategies for new product launches.
• Ensure plans contribute to strong sell-through and sell-out performance to achieve monthly and quarterly business targets.
• Manage and support partner channels across Consumer, Distributor and B2B segments, driving revenue growth and new business opportunities.
• Oversee complete product lifecycle management, from introduction to end-of-life planning.
• Collaborate with partner cross-functional sales, marketing and commercial teams to drive HMD growth in the market.

Relationship Building :

• Cultivate and expand multi-level relationships of channel partners, operators, and service providers.
• Work with internal and external teams to drive performance and HMD brand engagement.
• Support with training, knowledge plans and attendance at partner events where necessary to grow confidence in products.

Account Planning :

• Build & Execute quarterly Joint business plans with partners.
• Ensure timely activation of pricing and promotions to maximise return.
• Communicate all necessary business updates and changes to land effectively.
• Provide regular roadmap and proposition updates.

Financial Management :

• Accountable for driving bottom-line growth and balancing objectives of cash flow and contribution growth.
• Negotiate pricing where needed to support business financial objectives
• Work with partner teams on price support, marketing support, quarterly budgets and general commercial tasks.

Sales Forecasting :

• Maintain accurate sales forecasts and target attainment plans.

Background and Qualifications

• A minimum of 5-6 years formal sales/business development experience, in an FMCG/FMCD, Telecom, Retail, or Operator ecosystem.
• Strong understanding of the operator, retail, and B2B environment, including channel dynamics.
• Demonstrated commercial acumen with the ability to quantitatively analyze business models and assess ROI.
• Proven experience working with operators, organised retailers and in the e-commerce industry, is a must.
• Exposure to start up environments preferred.

Remember, this role requires more than magic wands—it demands energy, determination, and a strategic mindset. If you’ve got what it takes to lead our sales efforts, seize this opportunity and make your mark!