Account Manager

Part of the EssilorLuxottica Group, HumanWare is a global leader in assistive technology solutions for people who are blind or visually impaired. Since 1988, we have been designing and delivering innovative products - from electronic magnifiers and braille devices to talking GPS systems - that enhance independence, productivity, and quality of life. With an international presence, our solutions have empowered more than one million people worldwide to “see things differently. ”

We have an exciting opportunity for a motivated and results-driven Account Manager to join our team. In this rewarding role, you will manage key customer relationships, identify growth opportunities, and drive sales performance across your designated territory.

Working closely with leading organisations including Vision Australia, Guide Dogs, and See Differently, you’ll help connect people who are blind or have low vision with innovative assistive technology solutions that enhance independence, accessibility, and quality of life.

This is a highly collaborative role where you’ll partner with customers, product specialists, and internal teams to deliver exceptional service, provide tailored solutions, and drive sustainable business growth. If you’re passionate about building strong relationships, achieving results, and making a genuine difference, this opportunity offers the best of both worlds.

Key Responsibilities

• Achieve or exceed territory sales targets

• Develop and execute growth strategies across a portfolio of key accounts

• Build and maintain strong relationships with organisations including Vision Australia, Guide Dogs, See Differently, and other key stakeholders

• Work closely with Blindness Product Specialists to increase sales through workshops, demonstrations, and presentations

• Manage sales opportunities through Dynamics 365 CRM, including:

  • Maintaining accurate customer and activity records
  • Creating and managing opportunities within the sales pipeline
  • Preparing quotations and following up on active opportunities

• Collaborate with Customer Service and Operations teams to ensure a seamless customer experience

• Manage company demonstration equipment within your territory

• Develop and maintain product knowledge across the HumanWare portfolio (comprehensive training provided)

• Attend industry events, conferences, and sales meetings as required

About You

• A highly motivated and energetic Sales Professional/Account Manager
• Passionate about helping others and making a positive impact
• Skilled in building long-term customer relationships
• Self-motivated and able to work autonomously while contributing to a collaborative team environment
• Experienced using CRM systems, preferably Dynamics 365
• Committed to delivering exceptional customer service and customer outcomes

Why Join Us?

• Opportunity to work with market-leading assistive technology products
• Make a meaningful difference in the lives of people who are blind or have low vision
• Join a supportive and passionate team
• Ongoing training and professional development
• Work with respected industry partners and community organisations

If you're ready to combine your sales expertise with a role that genuinely changes lives, we'd love to hear from you. Apply today!

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.