Account Manager

PT Graha Cyber Indonesia (GCI) is a cybersecurity company delivering Security Assessments, Vulnerability Assessments, Penetration Testing, Red Team Exercises, Compliance Services, Security Consulting, Managed Security Services (MSSP), and cybersecurity solutions for enterprise and regulated industries

We are looking for an Account Manager – IT & Cybersecurity to develop new business opportunities, build strong customer relationships, and grow enterprise accounts across our cybersecurity solutions and services

Key Responsibilities

• Identify and develop new business opportunities with enterprise customers
• Build and maintain strong relationships with new and existing clients
• Manage customer accounts and identify upselling and cross-selling opportunities
• Manage the sales cycle from prospecting and customer meetings to proposal, negotiation, and closing
• Understand customer requirements and recommend suitable cybersecurity solutions and services
• Work closely with technical and pre-sales teams to prepare solutions, proposals, and quotations
• Maintain sales pipeline, forecasts, and customer activities in the CRM system
• Achieve assigned sales targets and contribute to overall business growth

Qualifications

• Bachelor's degree in Business, Marketing, IT, Engineering, or a related field
• Minimum 2–4 years of experience in B2B sales, Account Management, IT Sales, or Business Development
• Experience in IT, cybersecurity, system integration, cloud, software, or technology solutions is preferred
• Strong communication and relationship-building skills
• Comfortable developing new customers and managing existing accounts
• Target-oriented with good presentation and negotiation skills
• Experience handling enterprise customers is an advantage
• Professional English communication skills are preferred
• Mandarin communication skills are a strong advantage
• Proactive, self-motivated, and willing to learn

Why Join GCI?

• Be part of a growing cybersecurity company
• Work with enterprise and regulated-industry clients
• Exposure to cybersecurity solutions and global technology partners
• Competitive salary and performance-based sales incentives
• Strong career growth opportunities
• Collaborative and professional working environment