Account Manager

Who you are

• We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway
• 8+ years of quota carrying sales or account management experience in a B2B environment
• A proven track record of high performance, and experience exceeding sales targets
• Experience running a full-cycle SaaS renewal process alone, including proven success with cross-sell and upsell, is a significant plus
• Experience presenting ideas, influencing decisions, and building strong executive-level relationships with c-level professionals
• Outstanding presentation and communication skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of negotiation techniques and the ability to handle negotiations with a client-focused mindset
• The ability to learn quickly and work independently in a fast-paced environment

What the job involves

• The Account Manager, Enterprise will be responsible for maintaining and growing long-term relationships with our customers by providing them with solutions to meet their financial and service-oriented goals
• You will be a quota-carrying teammate serving existing customers, and will lead all multi-threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams to build their brand & generate demand for their products
• Lead the renewal process with existing clients for upsell and cross selling:
• Drive expansion revenue by understanding & aligning G2 solutions to your client’s objectives
• Negotiate contracts and close agreements to maximize profits
• Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client
• Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
• Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business
• Maintain existing clients through proactive outreach and relationship building:
• Build trust through relationships with key accounts and customer stakeholders. Creating impactful and lasting relationships with executive sponsors in particular
• Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person when possible
• Manage a portfolio of accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products
• Build and maintain your expertise in marketing strategy, planning, and tactics, including Account-Based Marketing (ABM), ROI methodologies, and Marketing & Sales Technology solutions
• Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership
• Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams to ensure a seamless and holistic approach to client engagement and satisfaction
• Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience

Benefits

• 22 days holiday (excl. bank holidays)
• Work from home opportunities