Account Manager

About the role

At PT Adakom International Technology, we are seeking an experienced Account Manager to join our dynamic Sales team. In this full-time position based in North Jakarta, Jakarta, you will be responsible for developing and maintaining strong client relationships, driving sales growth, and ensuring exceptional customer service. As an Account Manager, you will play a pivotal role in achieving the company's strategic objectives and contributing to its continued success.

What you'll be doing

1. Proactively manage and grow a portfolio of existing client accounts, building and maintaining long-term partnerships
2. Identify and capitalise on cross-selling and up-selling opportunities to expand the client's usage of our products and services
3. Coordinate with internal teams to deliver tailored solutions that address the unique needs of each client
4. Analyse client data and industry trends to identify new business opportunities and make informed recommendations
5. Collaborate with the sales and marketing teams to develop and execute effective account management strategies
6. Provide exceptional customer service by promptly addressing client queries and concerns
7. Contribute to the development of sales forecasts and reports to track account performance

What we're looking for

1. Minimum 3 years of experience in an account management or sales-focused role, preferably within the technology industry
2. Proven track record of building and maintaining long-term client relationships and driving sales growth
3. Strong communication and interpersonal skills, with the ability to effectively engage with clients at all levels
4. Excellent problem-solving and analytical skills, with the ability to provide data-driven insights
5. Proficient in using sales automation and CRM tools to manage client data and activities
6. Demonstrable understanding of the competitive landscape and industry trends
7. Bachelor's degree in Business, Marketing, or a related field

What we offer

At PT Adakom International Technology, we are committed to providing a supportive and inclusive work environment that fosters professional growth and development. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness benefits
2. Opportunities for career advancement and skill-building
3. Flexible work arrangements to maintain a healthy work-life balance
4. Regular team-building activities and social events

We encourage applications from candidates with a disability, and we are happy to discuss any adjustments or additional support you may require during the recruitment process.

If you're ready to take the next step in your career and join our talented team, apply now.